Installation and Repair Field Technician jobs in United States
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NOVOS FiBER · 1 month ago

Installation and Repair Field Technician

NOVOS FiBER is actively seeking a skilled Installation and Repair Field Technician to join their dynamic and rapidly growing team. The role involves installing, maintaining, and repairing fiber-optic networks while ensuring optimal performance for residential clients.

Customer ServiceInternetTelecommunications

Responsibilities

You'll expertly install, maintain, and repair fiber-optic networks
Work both independently and collaboratively to ensure seamless connectivity and optimal performance for residential clients
Technicians operate in the field, serving customer premises and working along fiber routes
You’ll expertly install fiber-optic cables, connectors, and related equipment at customer sites or network nodes
Use specialized equipment to rigorously test installed systems, ensuring proper functionality and compliance with industry standards
Identify signal degradation, cable cuts, or equipment failures in existing fiber networks. Swiftly address issues to maintain network reliability
Perform scheduled maintenance tasks to ensure the continued optimal performance of the network
Document installations, repairs, and maintenance activities thoroughly
Keep network documentation and customer databases up to date
Interface with customers, explaining network issues and providing estimated repair or installation timelines
Train end-users on the basic use and maintenance of installed equipment
Follow safety regulations and industry standards meticulously to handle cables and network equipment safely
Always use appropriate PPE and follow procedures for working at heights or in confined spaces

Qualification

Fiber-Optic InstallationNetwork ProficiencyProblem-Solving SkillsCertified Fiber Optic TechnicianClear Communication

Required

Proven experience in installing and repairing fiber-optic networks
A strong understanding of network protocols, tools, and standards
Excellent capacity for independent work and effective problem-solving
Ability to communicate clearly with colleagues and end-users
Willingness to participate in an on-call rotation
High School Diploma or Equivalent

Preferred

Associate's degree, especially in telecommunications, information technology, or a related field
Consider certifications like the Certified Fiber Optic Technician (CFOT) or others from the Fiber Optic Association (FOA)

Company

NOVOS FiBER

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NOVOS FiBER is a broadband company that provides fiber internet service to places without access to the internet.

Funding

Current Stage
Early Stage
Total Funding
$95M
Key Investors
Woodforest National BankInLight Capital
2024-10-08Debt Financing· $75M
2024-02-19Series Unknown· $20M

Leadership Team

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Rob Johnson
CTO
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Jarrod Watson
Chief Financial Officer
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Company data provided by crunchbase