Spring Systems Inc. · 2 months ago
CUSTOMER SUCCESS / ACCOUNT SPECIALIST
Valley Stream, NY
Full-time
Onsite
Entry, Mid Level
$50K/yr - $70K/yr
2+ years expSpring Systems Inc. is a company that provides software and technical services to the retail, fashion, and wholesale industries. They are seeking a Customer Success / Account Specialist to ensure that key customers are properly onboarded and successfully using their platform, while also understanding and addressing their business needs.
E-CommerceInternetRetail TechnologySmall and Medium Businesses
Responsibilities
Reach out to key customer accounts and understand their business
Verify new customer onboarding success
Ensure existing client needs are being met
Explore how Spring Systems can improve existing customer operations (save time, save money, improve accuracy)
Assist with marketing & social media efforts via customer success stories & testimonials
Qualification
Required
Teamwork and good communication skills are a must
2+ years account management skills
2+ years working in one of the following areas: Manufacturing, Import, Wholesale, Supply Chain Management
Four year university/college degree preferred or equivalent experience
Ability to visit customers and prospects in New York City and the tri-state area
Ability to work with limited supervision
Preferred
Previous apparel, retail, logistics or import business experience is a plus
ERP software sales experience a plus
Previous EDI experience is a plus
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Fast paced road to management level
Training, training and sales technique support
Generous benefits
Great work environment!
Company
Spring Systems Inc.
Spring Systems is a global solution network, connecting the supplier with their retail orders.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jesus Gaitan
EDI Trading Partner Setup Supervisor
Recent News
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