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Birge & Held · 1 month ago

Multi-Site Service Technician I(Multi Family)

Burnsville, MN, US

Full-time

Onsite

New Grad, Entry Level

$18.65/hr - $23.32/hr

Birge & Held is a company dedicated to investing in communities to transform lives. They are seeking a Multi-Site Service Technician I to support the daily maintenance operations of their apartment communities, ensuring resident satisfaction and property functionality.

Property ManagementReal Estate

Responsibilities

Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws

Inspect buildings and common areas to assess cleanliness, safety, and overall property condition

Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities

Complete all assigned work orders within 48 hours, unless an emergency requires immediate action

Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager

Perform on-site work to preserve and enhance asset appearance and functionality

Provide daily progress updates and communicate frequently with the operations team

Coordinate and complete tasks in alignment with broader departmental priorities

Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors

Assist in ensuring a positive resident experience through timely service and proactive maintenance

Maintain the cleanliness and safety of grounds and common areas

Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal

Assist with maintenance needs at other B&H properties as requested

Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time

Participate in the maintenance on-call rotation to handle after-hours emergencies

Perform other duties as assigned by the Service Manager

Qualification

HVAC maintenanceEPA certificationPlumbingElectrical systemsMechanical equipmentMulti-taskingCommunication skillsAttention to detailSelf-motivated

Required

Formal technical training and/or equivalent job experience in heating and air conditioning, preferred

EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire

HVAC certification, preferred

For positions that require travel between properties, a valid driver's license and reliable transportation are required

Working knowledge of OSHA standards and other environmental safety standards

Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools

Able to operate all necessary tools to perform the essential functions of the position

Experience in residential property maintenance is beneficial

Above average oral communication skills

Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work

Able to multi-task and prioritize work orders

Exhibit strong attention to detail

Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand

Able to think logically to troubleshoot, analyze situations, and make sound business decisions

Able to perform a variety of duties in all types of weather

Able to lift, push, and pull up to 75 pounds

Smart phone preferred for work purposes

Benefits

Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.

Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.

Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.

Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.

Save on living expenses with exclusive employee discounts at Birge & Held properties.

Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.

Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.

Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.

Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.

Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.

Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.

Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.