Applied Materials · 1 day ago
Director - Customer Engineer (India-Based)
Santa Clara, CA
Full-time
Onsite
Director/Executive
$160K/yr - $220K/yr
15+ years expApplied Materials is a global leader in materials engineering solutions for the semiconductor and display industries. The Director - Customer Engineer will lead the creation of the Field Service Organization in India, focusing on building a high-performing team and managing customer relationships while ensuring operational excellence.
ElectronicsManufacturingSemiconductorSoftware
Responsibilities
Building the Organization: Responsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements
Leadership: Provides direction, coaching, and development for team members
Problem Solving: Identifies and resolves technical, operational, and organizational issues
Customer Relationship Management: Maintains and develops relationships with customers
Operational Management: Manages financial, manpower, and operational requirements
Communication: Effectively communicates business progress, goals, and updates
Safety Practices: Ensures appropriate safety practices among team members
Quality Improvement: Promotes processes to reduce cycle time and drive continuous improvement
Qualification
Required
15+ Years of experience
Bachelors/Masters in Engineering or Equivalent. Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and Metallurgy
Sound Industrial Engineering practices related to the Semiconductor Domain (e.g., preventive and corrective maintenance)
Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes
Candidates must be open to relocating to Singapore or Taiwan for an initial assignment of 6 to 9 months upon joining and after completing the first 12 months, they will be expected to transition to India
Responsible for creating the Field Service Organization, which includes hiring, onboarding, and upskilling talent to meet business requirements
Provides direction, coaching, and development for team members
Identifies and resolves technical, operational, and organizational issues
Maintains and develops relationships with customers
Manages financial, manpower, and operational requirements
Effectively communicates business progress, goals, and updates
Ensures appropriate safety practices among team members
Promotes processes to reduce cycle time and drive continuous improvement
Preferred
Additional Certifications complementing the Semiconductor, Pharma or Biotechnology domain will be a value add
In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred
Benefits
Comprehensive benefits package
Participation in a bonus and a stock award program
Company
Applied Materials
Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.
10001+ employees
H1B Sponsorship
Applied Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)
Funding
Current Stage
Public CompanyTotal Funding
$2.1BKey Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M
Leadership Team
Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
Tony Chiang, Ph.D
VP, CTO Applied AI
Recent News
Business Standard India
2026-01-06
Company data provided by crunchbase