ZoomInfo · 7 hours ago
Principal Product Launch Operations Manager
United States
Full-time
Remote
Lead/Staff
$133K/yr - $209K/yr
10+ years expZoomInfo is a company that empowers businesses to grow faster with AI-ready insights and trusted data. They are seeking a Principal Product Launch Operations Manager to oversee and scale their launch operations, ensuring successful execution of critical product launches through cross-functional collaboration and AI-driven enhancements.
AnalyticsInformation ServicesLead GenerationMarketing
Responsibilities
Own the launch readiness framework for Tier 1 launches, ensuring repeatable, data-driven processes
Define launch milestones, gates, and checklists to align cross-functional stakeholders
Partner with TPMs to coordinate execution and maintain accountability
Act as the central point of contact for launch operations across Product, Engineering, Marketing, Sales, and Support
Facilitate alignment on launch objectives, success metrics, and timelines
Proactively identify risks, misalignments, or dependencies across teams and drive escalation management to ensure program success
Develop and maintain scalable launch operations playbooks, templates, and processes
Establish governance for Tier 1 launches, including readiness reviews and go/no-go decisions
Lead post-launch retrospectives, capturing insights and driving continuous improvement
Continuously identify, test, and operationalize AI and automation opportunities to streamline workflows, enhance cross-team communication, and increase launch velocity
Measure launch performance using clear KPIs (adoption, support readiness, enablement quality, etc.)
Provide visibility and reporting to leadership on launch status, risk, and outcomes
Identify bottlenecks and implement improvements to reduce cycle time and increase launch impact
Apply AI tools to analyze launch data, uncover patterns, and surface actionable insights that improve decision-making
Operate at the principal level as a thought leader for launch operations
Influence senior stakeholders and drive alignment across complex organizations
Mentor and guide peers in Product Ops and adjacent teams on launch best practices
Model a continuous improvement mindset, consistently raising the bar for launch operations maturity
Qualification
Required
10+ years of experience in product operations, program management, or go-to-market operations, with at least 5 years focused on product launches or equivalent cross-functional initiatives
Proven track record of orchestrating high-profile, multi-team product or feature launches at scale
Exceptional organizational skills with the ability to manage complexity and ambiguity
Strong influencing, facilitation, and communication skills across senior leadership and cross-functional teams
Data-driven mindset with experience building KPIs, dashboards, or operational reporting
Comfortable working in a fast-paced SaaS, B2B, or technology environment
Demonstrated ability to evaluate and operationalize AI technologies to improve process efficiency, team productivity, and launch outcomes
Proficiency with common program management, collaboration, and analytics tools (e.g., Jira, Asana, Salesforce, Tableau, Confluence, Slack)
Operates with a continuous improvement orientation and passion for operational excellence
Benefits
Comprehensive benefits
Holistic mind, body and lifestyle programs designed for overall well-being
Company
ZoomInfo
ZoomInfo offers a platform for accessing business contact information, company profiles, and sales intelligence tools.
1001-5000 employees
H1B Sponsorship
ZoomInfo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (67)
2023 (51)
2022 (115)
2021 (81)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$8.55MKey Investors
TA AssociatesVenrock
2024-04-01Post Ipo Equity· $1.55M
2020-06-04IPO
2019-02-04Acquired
Leadership Team
Henry Schuck
CEO and Founder
Filip Popovic
Chief Technology Officer
Recent News
Venrock
2025-12-31
Company data provided by crunchbase