Apple · 2 months ago
Engineering Program Manager, AppleCare
San Francisco Bay Area
Full-time
Onsite
Senior Level
$172K/yr - $306K/yr
5+ years expApple is a leading technology company known for its innovative products and services. They are seeking an Engineering Program Manager for AppleCare to drive multi-functional diagnostic projects, ensuring timely delivery and effective collaboration among engineering teams.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Partnering with AppleCare Readiness teams and Diagnostic architects to understand and lead systems and software changes impacting iOS / MacOS, cloud-based server infrastructure, Core OS, and Hardware Development
Design project implementation plans for diagnostic feature developments and complete those plans with multi-functional engineering teams
Lead design reviews and approve design milestones and success criteria for each milestone
Coordinate program reviews and status updates on top engineering issues to all levels of management including senior executives
Lead validation of diagnostic SW features and AppleCare diagnostic systems for field releases and new product launches
Ensure close inter-team coordination and end to end collaboration on work you're doing
Overall responsibility to ensure all engineering and technical aspects of AppleCare diagnostic programs are delivered on a timely manner
Qualification
Required
Bachelor's Degree in Computer Science or related field and 5+ years of experience in related occupation
Software Project management skills
Experience in leading large multi-functional teams
Experience in coordinating programs end to end from design to release
Understanding of operating systems (iOS, MacOS, iPadOS, watchOS)
Detailed knowledge and understanding of product development processes
Preferred
Negotiation and risk leadership skills
Experience handling projects with low-level hardware integration dependencies highly desired
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase