Ted Moore Auto Group · 2 months ago
Service Writer
Stillwater, OK
Full-time
Onsite
New Grad, Entry Level
$24K/yr - $60K/yrTed Moore Auto Group is an Oklahoma-owned automotive group focused on providing excellent customer experiences. They are seeking a Service Writer to advise customers on service options and develop product knowledge while handling customer interactions.
AutomotiveCustomer ServiceRetail
Responsibilities
Greeting customers and scheduling service appointments
Cataloging customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers’ repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Bilingual a plus
Qualification
Required
Develop extensive product knowledge
Serve all customers with a friendly smile and honest guidance
Greeting customers and scheduling service appointments
Cataloging customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers' repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Preferred
Bilingual a plus
Benefits
Some work schedule flexibility available
Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered
Paid vacations
401K plan with match
Free Parking
Company
Ted Moore Auto Group
Ted Moore Auto Group is an automotive dealership and service center.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase