Mass General Brigham · 2 months ago
Patient Financial Aid Rep
Chelsea-MA
Full-time
Onsite
New Grad, Entry Level
$19.42/hr - $27.74/hrMass General Brigham is a not-for-profit organization dedicated to patient care, research, teaching, and community service. The Patient Financial Aid Representative ensures the accuracy of patient information, assists with financial aid applications, verifies insurance, and collaborates with patients and insurance companies to resolve billing issues.
Health CareHome Health CareMedical
Responsibilities
Meet with patients or their representatives to explain the financial aspects of their healthcare services, including insurance coverage, copayments, deductibles, and out-of-pocket expenses
Provide clear and accurate information about available financial assistance programs, eligibility criteria, and application processes
Assist patients in understanding and completing financial aid applications, ensuring all required documentation is collected and submitted
Verify patients' insurance coverage, including eligibility, benefits, and pre-authorization requirements
Collaborate with insurance companies and healthcare providers to obtain necessary authorizations for procedures, treatments, or services
Complete and update patient registration records in Epic, ensuring accuracy and compliance with organizational standards
Assist patients in completing required consent forms for registration
Provide exceptional customer service by addressing patient inquiries with professionalism, empathy, and efficiency
Qualification
Required
Good communication skills
Accuracy in handling patient information
Customer service skills
Ability to explain financial aspects of healthcare services
Ability to provide clear and accurate information about financial assistance programs
Ability to assist patients in completing financial aid applications
Ability to verify patients' insurance coverage
Ability to collaborate with insurance companies and healthcare providers
Ability to complete and update patient registration records in Epic
Ability to assist patients in completing required consent forms
Ability to address patient inquiries with professionalism, empathy, and efficiency
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
Founded in 1994
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
2026-01-14
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2026-01-09
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