Benchmark Health · 2 months ago
Clinical Director - Licensed BH Care Manager (CA)
Orange County
Full-time
Onsite
Director/Executive
7+ years expBenchmark Health is a public benefit corporation focused on improving access to behavioral health care. The Clinical Director will lead the implementation and expansion of the Universal Triage program, manage clinical operations, and oversee a team of Behavioral Health Care Managers to enhance integrated care across California.
Artificial Intelligence (AI)Health CareMental HealthTherapeuticsWellness
Responsibilities
Lead the launch and operational implementation of Benchmark Health’s Universal Triage program in California
Serve as both a strategic leader and hands-on practitioner during early phases providing direct patient care, designing workflows, and modeling best practices for the care team
Develop and execute a scalable model for universal triage across partner primary care sites, including staffing, training, supervision, and quality monitoring
Hire, train, and mentor a multidisciplinary team of Behavioral Health Care Managers to deliver measurement-driven behavioral health services
Work with the clinical team to establish clinical protocols, documentation standards, and operational procedures to support PCP engagement and optimize for clinical outcomes
Partner with the business development and executive teams to support strategic growth opportunities, cultivate relationships with California healthcare organizations, and promote adoption of the Universal Triage model
Serve as a subject matter expert and thought leader in Universal Triage, supporting internal education, external presentations, and community engagement
Qualification
Required
Master's in Social Work, Mental Health Counseling, or Marriage and Family Therapy
Active independent clinical licensure in California (LICSW, LCSW, LMFT, LPCC, or equivalent)
7+ years of progressive experience in behavioral health, including at least 3 years in a leadership or program management capacity
Demonstrated expertise in implementing and managing the Collaborative Care model at scale, including experience leading multidisciplinary teams and managing industry-standard patient panels
Proven experience launching or expanding behavioral health integration programs in medical or primary care settings
Strong understanding of California behavioral health regulations, payer requirements, and integrated care reimbursement models
Experience using population health data and measurement-based tools to drive clinical and operational performance
Ability to inspire, mentor, and develop high-performing clinical teams; strong track record of coaching clinicians and unlicensed staff
Skilled in designing workflows, standard operating procedures, and scalable care delivery models
Capable of translating vision into executable plans; comfortable balancing long-term strategy with day-to-day implementation
Deep understanding of evidence-based behavioral interventions, safety risk assessments, and collaborative care workflows
Exceptional ability to build trust and collaborate across clinical, operational, and business functions
Comfortable operating in a fast-paced, evolving environment and leading through change
Proficient in EHR systems, population health platforms, and digital communication tools
Preferred
Prior experience in startup, growth-stage, or innovation-oriented healthcare organizations
Benefits
A competitive, salaried, and benefitted compensation package with performance incentives and equity participation.
A collaborative and dynamic workplace with significant professional growth opportunities.
A diverse and inclusive company culture that values every team member's contribution to our mission.
Unlimited vacation time
Company
Benchmark Health
Benchmark Health is a healthcare technology company offering AI-based mental health assessment, treatments, and monitoring services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase