El Car Wash · 3 months ago
Key Holder
Orlando, FL 32832, USA
Full-time
Onsite
New Grad, Entry LevelEl Car Wash is Florida’s #1 express car wash, committed to transforming the car wash experience with state-of-the-art technology and eco-friendly practices. The Keyholder will be responsible for opening and closing the facility, overseeing daily operations, managing staff, and ensuring exceptional customer service.
Automotive
Responsibilities
Open or close the car wash facility according to established procedures, ensuring security and readiness for operation
Conduct daily facility inspections to ensure cleanliness, safety, and proper functioning of equipment
Learn to provide hands-on mechanical support and basic troubleshooting for car wash equipment to ensure quick resolution of issues
Deliver exceptional customer service, addressing any inquiries, complaints, or issues in a professional and courteous manner
Ensure that all customers receive a high-quality experience, including managing customer flow and addressing any service-related concerns
Provide feedback and recommendations to the management team on operational improvements and staff performance
Assist in implementation of new procedures or services to enhance customer satisfaction and operational efficiency
Communicate effectively with staff and customers about downtime situations and expected resolution times
Continuously learn new skills from the Assistant Site Manager and Site Manager to enhance performance
Oversee the full-service aspects of the car wash, including managing staff involved in detailing, vacuuming, and other services to ensure quality and efficiency
Train and guide staff in delivering full-service experiences, ensuring they follow best practices and safety protocols
Monitor the quality of full-service offerings and provide actionable feedback to improve service delivery
Qualification
Required
High school diploma or equivalent; additional education or training in management or customer service is a plus
Desire to develop leadership skills with the ability to manage and motivate a team
Strong customer service skills and the ability to handle difficult situations with professionalism
Basic mechanical skills and understanding of car wash equipment maintenance and troubleshooting
Commitment to enforcing safety protocols
Proven reliability and dependability to cover shifts as needed
Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun
Basic computer skills and familiarity with point-of-sale systems
Benefits
Full Comprehensive Benefits
401K Retirement Savings Plan with a 4% Match! FREE Money!!
On the Job Training and Career GROWTH
Pet Insurance
Work Life Balance
Mental Health Days
Paid Time Off
Maternity Leave
Paternity Leave
Tuition Reimbursement
Neurodivergent Hiring Program
FREE Car Washes!
Company
El Car Wash
El Car Wash has been providing quick, convenient and spotless carwash services.
Founded in 2010
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-07-18Acquired
Leadership Team
Geoffrey Karas
Co-CEO
Justin Landau
Chief Executive Officer
Recent News
2025-10-13
2025-05-16
Company data provided by crunchbase