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The Lee Company · 1 day ago

Information Technology Project Manager

Westbrook, CT

Full-time

Onsite

Mid, Senior Level

The Lee Company is a global leader in the design and production of miniature, precision fluid control components. They are seeking an Information Technology Project Manager to foster a collaborative culture, oversee IT operations, and ensure the seamless management of IT infrastructure and support processes.

Industrial EngineeringManufacturingMechanical Engineering

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Foster a collaborative and results-driven culture, emphasizing continuous improvement and proactive problem-solving

Provide guidance and support for the team in the escalation of complex issues, facilitating collaboration with higher-level support tiers or specialized teams when necessary

Establish clear escalation paths and protocols to ensure timely resolution of escalated issues while maintaining a high standard of customer satisfaction

Plan, coordinate, and execute routine system maintenance activities, including software updates, patches, and security enhancements

Collaborate with stakeholders and infrastructure specialists to schedule maintenance windows, minimizing impact on end-users

Oversee the seamless replacement of end-user endpoints, ensuring minimal disruption and adherence to upgrade schedules

Manage the asset management system for accurate tracking of hardware and software assets

Implement and monitor advanced performance metrics to assess system health and identify areas for improvement

Develop and implement strategies for optimizing system performance, responsiveness, and user satisfaction

Establish and maintain comprehensive configuration management processes to track and control changes to the IT infrastructure

Work with department management to develop, implement, and continually enhance change management processes to assess, document, and control changes in the IT environment

Ensure thorough evaluation, documentation, and communication of changes to stakeholders, minimizing disruptions

Manage relationships with external vendors, ensuring timely resolution of support-related issues and maximizing service value

Evaluate vendor performance regularly, negotiate contracts, and identify opportunities for cost savings

Qualification

IT operations managementDatabase systemsIT support processesCompliance frameworksDevice management toolsAutomated patch managementLeadership skillsTeam management skillsCommunication skillsInterpersonal skillsNegotiation skills

Required

Bachelor's degree in computer science, information technology, or a related field

Extensive experience in IT operations management, demonstrating expertise in support and service desk functions, database systems and a wide variety of software/hardware programs used in manufacturing

Strong leadership and team management skills, with a track record of fostering a positive and high-performance culture

In-depth knowledge of IT support processes, ticketing systems, service desk best practices, configuration management, and change management

Hands-on experience with device management tools (e.g., Intune) and comprehensive understanding of change management best practices

Experience with automated patch management tools

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Ability to trouble-shoot and perform systems analysis, determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes

Excellent communication, interpersonal, and negotiation skills

Ability to effectively work in teams. Ability to influence and lead others

Local candidates only

Preferred

Experience working in a regulated environment and with compliance frameworks such as NIST 800-171 are a plus

Benefits

Company-paid health insurance

Profit sharing

Tuition reimbursement

Daycare subsidy

Company

The Lee Company

The Lee Company is a supplier of miniature, precision fluid control products.

Founded in 1948

Westbrook, Connecticut, USA

1001-5000 employees

https://www.theleeco.com

H1B Sponsorship

The Lee Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (1)

2022 (1)