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General Motors · 1 day ago

Site HR/LR Lead – Customer Care and Aftersales

Brandon, MS

Full-time

Onsite

Mid Level

3+ years exp

General Motors is seeking a dynamic Human Resources and Labor Relations professional to lead HR/LR operations at their Customer Care & Aftersales Processing Center in Jackson, Mississippi. This leadership role focuses on building a talented organization, driving culture, and fostering productive union relationships in a fast-paced warehouse environment.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation

No H1B

Responsibilities

Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site

Promote a positive working relationship with the union through consistent application of local and national agreements

Lead negotiations, grievance resolution, and implementation of labor agreements

Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development

Drive compliance to GM policies. Support investigations and resolution of employee concerns

Facilitate training on HR policies, LR procedures, and union agreements

Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees

Support plant safety initiatives driving employee involvement through GM’s Global Manufacturing System

Qualification

HR experienceLabor Relations experienceMicrosoft OfficeHR applicationsData analyticsSituational judgmentProfessionalismInterpersonal skillsCommunication skillsConfidentiality