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beqom · 2 months ago

EMEA Account Manager (German Speaking)

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

beqom is a high-growth B2B SaaS company providing tools for pay equity and performance management. The Account Manager will manage a portfolio of enterprise clients, driving retention and growth while ensuring client satisfaction and engagement with key stakeholders.

Enterprise SoftwareHuman ResourcesSaaSSoftware

Responsibilities

Own and manage the overall relationship with your assigned accounts

Drive account performance of ≥95% GRR and ≥115% NRR year-on-year across your account portfolio

Lead renewal cycles and support the negotiation of commercial and contractual terms

Identify and qualify upsell and cross-sell opportunities and drive them through to close

Build and maintain long-term relationships with key stakeholders at various levels (C-suite, HR leadership, IT, Procurement, etc.)

Serve as the internal advocate for your clients, ensuring alignment across beqom teams

Monitor adoption and satisfaction across your portfolio, and proactively manage risks

Collaborate with internal teams to address client requests and ensure smooth execution

Provide regular account updates, contribute to internal planning and forecasting

Stay up to date on compensation trends and beqom’s evolving product landscape

Qualification

B2B Account ManagementCustomer Relationship ManagementCommercial AcumenSaaS ExperienceFluent in GermanCommunication SkillsStrategic MindsetCross-Functional Collaboration