Serve Robotics · 2 months ago
Senior Technical Program Manager, OpsTooling / Data
United States
Full-time
Remote
Senior Level
$170K/yr - $190K/yr
5+ years expServe Robotics is reimagining how things move in cities with their sidewalk robot designed for efficient deliveries. The Senior Technical Program Manager will oversee complex technical projects related to fleetware, platform, and data infrastructure, ensuring smooth operations and continuous improvement across teams.
Artificial Intelligence (AI)Food DeliveryLogisticsRobotics
Responsibilities
Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various infra and expansion projects including network upgrades, cloud migrations, User and remote operator interfaces, backend development for delivery partners, and process development
Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders
Gather requirements, align priorities, and communicate project status updates effectively
Develop and implement processes that streamline workflows and improve efficiency
Analyze and update existing processes and identify areas for optimization and improvement
Coordinate broad communication efforts to keep all teams informed and aligned
Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability
Create detailed processes with artifacts that can be easily implemented and understood by a broad audience
Qualification
Required
BS degree in computer science, engineering or equivalent job experience
5+ years of experience in engineering program management or technical program management
5+ years experience with software, hardware, or autonomous systems
Experience successfully articulating technical concepts to both technical and non-technical partners
Strong technical knowledge of robotic systems, testing of robotics, data management, and infrastructure needs such as cloud platforms and storage systems
Strong track record of managing complex cross-functional projects and shipping product features in a production environment
Experience building strong working relationships with senior leaders and engineers across functions and departments
An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience
Preferred
MS degree in computer science, engineering
Experience with products that include policy or regulatory aspects
Experience with robotics products, especially ones running in public spaces
Company
Serve Robotics
Serve Robotics is an autonomous robotic delivery company that develops AI-powered sidewalk delivery robots.
51-200 employees
H1B Sponsorship
Serve Robotics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (1)
2021 (5)
Funding
Current Stage
Public CompanyTotal Funding
$394MKey Investors
PostmatesNVIDIANeo
2025-10-10Post Ipo Equity· $100M
2025-01-07Post Ipo Equity· $80M
2024-12-01Post Ipo Equity· $86M
Leadership Team
Ali Kashani
Co-founder & CEO
Dmitry Demeshchuk
Co-Founder and VP of Software
Recent News
2026-01-09
The Motley Fool
2026-01-09
Company data provided by crunchbase