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Wireless Vision · 1 month ago

Metro By T-Mobile Sales Associate Hourly + Commissions All-In Pay Average $18+ Orlando, South Orlando, Kissimmee Area

Orlando, Florida

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Wireless Vision is a Metro By T-Mobile Authorized Retailer seeking a Full-Time Retail Sales Representative. In this role, you will provide exceptional customer service, meet revenue goals, and assist with various retail operations while representing the Metro brand.

Service IndustryTelecommunicationsWired Telecommunications

Responsibilities

Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs

Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics

Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location

Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures

Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards

Complete accurate paperwork and transactions according to company policies and procedures

Share customer experience with the rest of your team, including Management

Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards

Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades

Build customers confidence by making their experience comfortable and simple while meeting their needs

Engage in service selling and right fitting the customer with the appropriate total technology solution

Assist in other tasks, duties, or projects as assigned by management