Nurtur Aveda Institutes · 2 months ago
Financial Assistance Coordinator
Loveland, OH
Full-time
Onsite
New Grad, Entry LevelNurtur Aveda Institutes is dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. The Financial Assistance Coordinator will provide one-on-one counseling to prospective students, assist with the admissions process, and maintain relationships with students and team members to achieve enrollment goals.
Higher Education
Responsibilities
Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors
Provide one-on-one counseling to prospective students, assisting them in understanding the Institute’s admissions process, requirements, and available programs
Perform as an expert in program information and student enrollment life-cycle process
Build and maintain business relationships with prospective students, parents, and fellow team members to foster trust and provide information about the Institute’s programs
Maintain a meticulous and up-to-date Customer Relationship Management (CRM) system to ensure accurate records that are consistent with all policies and training and efficient communication with potential students
Partner with the Admissions Support Team to ensure effective and efficient booking of appointments
Collaborate with the Admissions and Financial Aid Team to ensure annual enrollment goals are achieved
Actively participate in daily, weekly, and monthly team meetings and huddles
Stay current on institute policies and processes, industry growth and change, and program opportunities
Handle escalated challenges from prospective students professionally and efficiently, ensuring positive resolution
Meet and exceed performance goals established by the Director of Business Operations
Communicate effectively and consistently with the Department Lead and Director of Business Operations
Perform duties as assigned and/or required to meet business needs
Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct
Qualification
Required
Bachelor's degree; Master's preferred
Prior work experience in Financial Aid, Collections, or Sales
Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time
Excellent interpersonal, communication, and presentation skills
Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct
Company
Nurtur Aveda Institutes
Nurtur Aveda Institutes is a leading network of beauty schools dedicated to developing future leaders in the world of beauty and wellness.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Brault
Chief Financial Officer
Company data provided by crunchbase