Merrick & Company · 2 hours ago
CRM Manager
Greenwood Village, CO
Full-time
Hybrid
Senior Level
$90K/yr - $105K/yr
5+ years expMerrick & Company is seeking a detail-oriented and analytical CRM Manager to join their Marketing team. The CRM Manager will serve as the subject matter expert for Merrick’s CRM sales and marketing database, managing and optimizing the system while supporting cross-functional teams with actionable insights to drive business performance.
Information Technology
Responsibilities
Lead CRM system customization in collaboration with our ITS team and platform partner
Evaluate new CRM releases and enhancements to assess impact on users and business processes
Maintain database accuracy, including data cleansing and duplicate record management
Develop and enforce data governance policies to ensure consistency and reliability
Act as the CRM Subject Matter Expert (SME), providing guidance and support to users
Monitor the CRM support mailbox and respond to inquiries with clear, actionable solutions
Prepare and deliver CRM training sessions (in-person and virtual) for users at all levels
Update help documentation, training materials, and best practice guides
Analyze and process opportunity change forms, deletion requests, and contact management tasks using independent judgment
Administer contact mailing lists, including creation and updates, as well as sending marketing eblasts
Generate reports and dashboards to support opportunity management, forecasting, and sales performance tracking
Collaborate with Business Development, Doer-Sellers, and Marketing teams to support daily CRM activities
Work with stakeholders to identify user needs and enhance the CRM experience
Work closely with Business Development, Doer-Sellers, and Marketing teams to understand data needs
Qualification
Required
5+ years with CRM experience or working with enterprise information systems
Proficiency in CRM platforms (preferably aec360 or MS Dynamics) and best practices
Strong analytical skills and attention to detail
Ability to work independently and make informed decisions
Preferred
Bachelors degree in Information Management, Business, or related
Strong communication and presentation skills
Benefits
Employee Owned - all eligible U.S. employees have an Employee Stock Ownership Account.
Robust Employee Referral Program.
Annual performance and compensation reviews.
Professional Training and Development.
Employee Recognition Awards.
Peer Mentor Program
And Much More!
Health insurance
Dental and vision coverage
401(k)
Paid time off (PTO)
Company
Merrick & Company
Merrick & Company, an employee-owned, multi-discipline professional engineering, architecture, design-build.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dave Huelskamp
Chairman and CEO
Mark Henline
Senior Vice President & CFO
Recent News
GlobeNewswire News Room
2025-07-10
Company data provided by crunchbase