Staff Software Engineer - Amazon Connect REMOTE jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Hartford · 5 months ago

Staff Software Engineer - Amazon Connect REMOTE

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
money$126K/yr - $189K/yr
date8+ years exp

The Hartford is an insurance company that strives to make a difference and help others achieve their goals. They are seeking a highly skilled Amazon Connect Tech Lead to design, implement, and optimize cloud-based contact center solutions, collaborating with cross-functional teams to enhance customer experience and drive business outcomes.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
badNo H1Bnote

Responsibilities

Lead the design and implementation of Amazon Connect solutions
Oversee the integration of Amazon Connect with other AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis
Provide technical guidance and mentorship to team members
Ensure the scalability, reliability, and performance of contact center solutions
Collaborate with stakeholders, including senior leadership, to gather requirements and deliver solutions
Conduct code reviews and ensure adherence to best practices and coding standards
Troubleshoot and resolve technical issues related to AWS services
Implement security best practices to protect sensitive data
Stay updated with the latest AWS technologies and industry trends

Qualification

Amazon ConnectAWS servicesInfrastructure as CodeAPI integrationCI/CD pipelinesAnalytical skillsProblem-solvingCommunication skills

Required

Bachelor's degree in Computer Science, Information Technology, or a related field
8+ years of experience in software development and cloud computing
Extensive experience with Amazon Web Services (AWS), particularly Amazon Connect
Strong knowledge of AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis
Proficient in Infrastructure as Code (IaC) such as Terraform
Experience with IBM API Connect (APIC) or heavy exposure with creating and implementing and integrating Rest & SOAP APIs
Proven experience in leading technical projects and teams
Excellent problem-solving skills and the ability to troubleshoot complex technical issues
Strong communication and collaboration skills
AWS certification is required
Proficiency in programming languages such as Node.js (preferably Node.js or Python, Java & JavaScript)
Knowledge of API Security mechanisms like OAuth, SAML, JWT
Deep understanding of cloud architecture and best practices
Experience with CI/CD pipelines and DevOps practices
Strong analytical and organizational skills
Ability to work in a fast-paced, dynamic environment
Candidates must be authorized to work in the US without company sponsorship

Benefits

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition

Company

The Hartford

twittertwittertwitter
Glassdoor3.7
company-logo
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
dateFounded in 1810
location
Hartford, Connecticut, USA
people-size10001+ employees
web-link
http://www.thehartford.com

Funding

Current Stage
Public Company
Total Funding
unknown
1995-12-15IPO

Leadership Team

leader-logo
Christopher Swift
Chief Executive Officer
linkedin

Recent News

Business Wire
Water And Freezing Damage, Burglary Lead The Hartford’s Top Five Small-Business Claims
2025-12-09
PR Newswire
Leading Sureties Announce the Launch of SuretyBind
2025-12-08
EIN Presswire
Paralympic Athletes and Wounded Veterans to Participate In The Hartford Ski Spectacular
2025-12-02
Company data provided by crunchbase