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First American · 1 day ago

Relief Escrow Officer

Del Mar, CA

Full-time

Onsite

Entry, Mid Level

$24.30/hr - $30/hr

2+ years exp

First American is a leading independent escrow resource known for its people-first culture. The Relief Escrow Officer will handle real estate transactions, manage escrow accounts, and ensure compliance with established policies while providing excellent customer service.

Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment

Responsibilities

Complete real estate escrow transactions by determining requirements

Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company

Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy

Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction

Examine property titles, mortgages, and trust deed documents

Prepare legal documents for the closure of the sale

Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Qualification

Escrow transactions experienceCustomer service skillsCommunication skillsMS Office proficiencyProblem-solving skillsOrganizational skillsAdaptability to technologyProfessional attitudeGuiding future talentHigh school diplomaValid Licensing/CertificationTeam collaborationDetail-oriented

Required

2-4 years of escrow-related experience

Experience directly handling escrow transactions as an escrow assistant preferable

Openness to new technology and proprietary programs; adjusts easily to new workflow

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs

Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues

Thrives in contributing to a team working together to deliver beyond customer expectations

Comfortable guiding and supporting future talent learning the business

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

Valid Licensing/Certification as required by applicable state

High school diploma or equivalent