Risk Strategies Company · 2 months ago
Account Coordinator Manager (Veterinary-Focused)
United States
Full-time
Remote
Mid Level
$52K/yr - $74K/yr
3+ years expRisk Strategies Company is a leading insurance wholesaler and program manager, and they are seeking an Account Coordinator Manager to supervise the operations of the PIS Account Coordinators. The role involves evaluating operational strategies, monitoring productivity and quality standards, and providing leadership to the team.
ConsultingFinanceFinancial ServicesInsuranceInsurTech
Responsibilities
Evaluate operational strategies by conducting needs assessments, capacity planning, and cost/benefit analysis. Perform continuous critique of operational work flows and processes from application received to policy issuance across departments
Establish and monitor productivity, quality of work, and customer service standards. Maintain documentation of processes, procedures and forms
Carefully monitor and adjust backlog management and maintenance of turnaround standards
Monitor, manage, and report activity, production output, and trends of the Non-Program AVMA business
Supervise, coach, train, and provide leadership and guidance to the team; review and approve time off requests and approve bi-weekly timecards; assign performance goals; write and deliver performance appraisals and corrective action
Collaborate with IT and other department managers on system enhancements, implementations, etc.; define user requirements; monitor system performance; identify and resolve issues; conduct system audits
Serve as key figure in operational workflow meetings between departments
Assure timely and accurate processing of check requests, endorsement requests and policy issuance for all AAM and Non-Program business lines
Maintain professional and technical knowledge by tracking emerging trends in industry operations management; attend educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies
Provide reporting and attend meetings with the AVMA, as needed
Take on special projects as assigned by the Vice President - Underwriting which would include inter-departmental coordination of work flows and training
Maintain relationships with outside partner markets via ad-hoc communication and regularly scheduled meetings
Assist with initial onboarding and ongoing training of employees in adjacent and complimentary departments
Qualification
Required
Property and Casualty insurance license required
Bachelor's degree in business management or related field
3+ years of related insurance experience with a demonstrated track record of operational leadership success; or equivalent combination of education and experience
Strong interpersonal skills with a proven ability to interface with both technical and business team members at all levels within an organization
Preferred
Industry professional designations desired (i.e. – CIC, CPCU, CRM, ARM, CISR)
Company
Risk Strategies Company
RSC is an insurance brokerage firm that offers employee benefits, consulting, financial, and wealth management solutions. It is a sub-organization of Accession Risk Management Group.
5001-10000 employees
H1B Sponsorship
Risk Strategies Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (4)
2022 (3)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2015-10-07Acquired
Leadership Team
Jeff M. Clinkscales
SVP, West Region Private Client Leader
Lawrence Hartley
Senior Vice President
Recent News
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