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Stored Energy Systems LLC (SENS) · 3 days ago

Field Service Engineer

Longmont, CO

Full-time

Hybrid

Entry, Mid Level

$36/hr - $41/hr

2+ years exp

Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products. As a Field Service Engineer, you will travel to customer sites to perform troubleshooting, maintenance, and repair activities on SENS equipment, supporting customer service and ensuring product compliance with specifications.

ElectronicsManufacturing

No H1B

Hiring Manager

Cara Hyndman

Responsibilities

Handles moderately complex issues and problems and refers more complex issues to higher-level staff

Work directly with customers and installers in the field providing various field service activities for SENS offerings from planned maintenance, equipment upgrades, troubleshooting, and repair

Utilize SENS specifications, drawings, certified electrical standards, work instructions, procedures and customer orders to ensure product matches requirements

Responsible for testing electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeter, voltmeters, and oscilloscopes; to ensure compatibility and safety of the system

Perform battery testing on VRLA, lead acid, Lithium-ion, Nickle-zinc and salt batteries

Install battery monitoring systems on new and existing battery strings

Responsible for adhering to all safety regulations and the use of Personal Protective Equipment (PPE)

Keep detailed records to ensure adequate inventory of necessary supplies and parts

Testing of products to ensure adherence to customer requirements

When not travelling, support by answering technical support calls, returned material evaluation and equipment troubleshooting in the lab

Maintain an intermediate level of product knowledge and applications

Assist with computer network applications including troubleshooting and installation

Maintain and transport a toolkit sufficient for the majority of field service tasks

Feedback observations, customer concerns, and common issues encountered

Qualification

TroubleshootingElectrical safety knowledgeBattery testingElectricalMechanical aptitudeTechnical problem-solvingBlueprint readingComputer networkingDigital tools usagePPE adherenceCommunication skills

Required

2+ years of related experience with troubleshooting, maintenance, installation and repair in the field

Electrical and mechanical aptitude to perform real-time troubleshooting, maintenance, and repair

Bachelor's degree in engineering or a relevant field

Electrical safety knowledge and practices

Strong communication skills with an emphasis on customer service

Ability to read and understand blueprints, one lines, and specification literature

Ability and willingness to work in various environments, including active construction sites

Ability to use digital tools to respond to and document service requests

Self-starter mentality with strong technical, analytical, and problem-solving skills

Must be at least 18 years of age

Must possess a valid driver's license and maintain a clean motor vehicle record

Must be legally authorized to work in the United States without employer sponsorship

Must be able to read and effectively communicate in English

Must be able to lift 80 lbs. and work on your feet for extended periods of time

Must be able to travel 50%-70% of the time

Preferred

Training in an electrical/electronic trade school or company provided journeyman path

Battery handling and testing experience

Computer networking application experience

Telecom equipment knowledge

NFPA-70e, LOTO, OSHA-10, First Aid/CPR/AED training

Benefits

Generous paid time off

Holidays

Comprehensive benefits including medical, dental, vision, short-term disability, life insurance

Outstanding 401k matching program where employees are instantly vested

Company

Stored Energy Systems LLC (SENS)

Leading designer and manufacturer of integrated power systems, battery chargers and battery monitoring solutions that minimize risk of critical system downtime at the lowest total cost.

Founded in 1971

Longmont, Colorado, USA

51-200 employees