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South Central Regional Medical Center · 2 months ago

Epic Ambulatory Project Manager

Laurel, MS, US

Full-time

Onsite

Senior Level

5+ years exp

South Central Regional Medical Center is seeking an Epic Ambulatory Project Manager who is responsible for the planning, implementation, and ongoing support of Epic Ambulatory applications. This role provides strategic and operational leadership to ensure effective deployment and optimization of these applications in alignment with the organization’s goals.

Health CareHospitalNon ProfitPersonal Health

Responsibilities

Lead the planning, coordination, and execution of Epic Ambulatory implementation, optimization, and upgrade projects

Ensure alignment with organizational goals, scope, and deliverables

Coordinate cross-functional collaboration between Epic, clinical departments, and operational leadership

Identify and mitigate project risks, issues, and dependencies

Manage onboarding and integration projects for new clinics or Community Connect partners

Provide strategic oversight and operational support for Ambulatory, Bones (Orthopedics), Ophthalmology, MyChart, and Healthy Planet applications

Ensure application stability, security, and compliance with organizational and regulatory standards

Oversee application upgrades, testing, and change management processes

Collaborate with clinical leaders to identify opportunities for workflow improvement and Epic optimization

Monitor system performance, user adoption, and key performance indicators (KPIs)

Develop a multi-year roadmap for Epic Ambulatory systems and associated modules

Partner with operational leaders to identify and prioritize enhancement requests

Drive initiatives to improve clinical efficiency, patient engagement, and population health outcomes through Epic functionality

Support organizational goals related to value-based care, quality reporting, and interoperability via Healthy Planet

Supervise and mentor Epic analysts and project coordinators assigned to Ambulatory applications

Oversee resource allocation and workload management to ensure project and support needs are met

Collaborate with HR and Epic leadership on recruitment, training, and performance management

Foster a culture of collaboration, innovation, and continuous improvement across the team

Serve as a liaison between Epic, clinical departments, operational leadership, and external partners

Facilitate communication and status reporting to executive sponsors and governance committees

Partner with training and change management teams to ensure successful adoption of new workflows and features

Qualification

Epic certificationHealthcare IT experienceProject management skillsClinical workflows knowledgeMicrosoft Office proficiencyAnalytical abilitiesCommunication skillsTime managementAttention to detail

Required

Bachelor's degree in Information Technology, Healthcare Administration, Business, or a related field

Minimum 5 years of experience in healthcare IT, clinical applications, or Epic project management

Epic certification required in Ambulatory

Proven experience managing complex Epic projects and cross-functional teams

Familiarity with clinical workflows in outpatient or specialty settings

Deep understanding of hospital and professional billing workflows and regulations

Excellent verbal, written, and interpersonal communication skills; able to collaborate effectively with clinical leaders, Epic teams, vendors, and staff at all levels

Ability to balance multiple priorities and deliver results in a fast-paced environment

Familiarity with Community Connect framework and partner onboarding processes

Excellent project management skills: defining scope, timelines, risk/issue management, stakeholder engagement, cross-team coordination

Proficiency in Microsoft Office suite (Outlook, Teams, SharePoint)

High attention to detail and accuracy

Ability to work independently and as part of a cross-functional team

Discretion and ability to handle sensitive information

Time management and ability to prioritize in a fast-paced environment

Strong analytical and problem-solving abilities