MSM Technology ยท 2 months ago
Program Manager (Contingent on Contract Award)
Quantico,VA,US
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expMSM Technology is seeking a Program Manager to provide on-site leadership and management for IT contracts. The role involves overseeing program performance, managing communications with stakeholders, and ensuring compliance with quality standards and operational efficiency.
Information TechnologyIT InfrastructureProject ManagementTelecommunications
Responsibilities
Provide on-site day-to-day program management including leadership, cost control, planning, and quality assurance to ensure effective contract performance
Serve as the single point of contact between the Government and the contractor for all technical, contractual, and programmatic matters
Manage all aspects of the ITCSU contract, including scheduling, staffing, performance metrics, deliverable management, and compliance with quality standards
Conduct routine performance reviews, risk assessments, and progress briefings with NCIS and ITCSU leadership, including weekly status reports, Interim Project Reviews (IPRs), and Senior Management Reviews (SMRs)
Develop, implement, and maintain a Quality Assurance Plan (QAP) addressing performance metrics, service levels, and process improvement initiatives
Lead the development and delivery of program documentation, including project plans, after-action reports (AARs), and configuration management artifacts
Manage communications with government stakeholders and ensure all deliverables meet established timelines, budgets, and performance standards
Identify and implement process improvements and innovative solutions to enhance IT service delivery and operational efficiency
Support 24/7/365 ITCSU operations, ensuring 99.9% systems availability and rapid response to outages or incidents
Coordinate with DoD agencies such as DISA, DCSA, and other MDIAs to maintain consistent enterprise IT operations and security posture
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline
Minimum of 10 years of progressive IT Program or Project Management experience, including 5 years leading federal IT service delivery or operations contracts
Demonstrated experience managing complex IT programs that include multiple service areas such as network engineering, systems administration, and cybersecurity
Strong knowledge of DoD and Navy IT environments, including DISA, NIPRNet, SIPRNet, and COMSEC operations
Experience implementing and maintaining Quality Assurance, Configuration Management (CM), and Change Management processes
Familiarity with ServiceNow, SolarWinds, VMware ESXi, VEEAM, Cisco technologies, and Windows/Linux server environments
Proven ability to lead cross-functional technical teams and maintain high-performance standards in mission-critical environments
Excellent communication, analytical, and organizational skills, with the ability to prepare and brief executive-level presentations and technical documentation
Strong understanding of ITIL, CMMI, and Project Management Body of Knowledge (PMBOK) principles
Preferred
Master's degree
PMP, PgMP, or DAWIA Program Management Level II/III certification highly desired
Company
MSM Technology
MSM Technology is an IT company that offers information technology, telecommunication, and project management services and solutions.
51-200 employees
H1B Sponsorship
MSM Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Manisha Morris
President
Company data provided by crunchbase