American Heart Association · 2 weeks ago
Sr. IT Platform Manager, Salesforce
Dallas, TX
Full-time
Onsite
Senior Level
5+ years expThe American Heart Association is a leading organization dedicated to combating cardiovascular disease. The Sr. IT Platform Manager, Salesforce will be responsible for designing the vision and strategy for Salesforce platforms, ensuring alignment with business objectives, and leading change management initiatives.
AssociationFitnessHealth CaremHealthPersonal Health
Responsibilities
Defines and maintains the Salesforce product vision, strategy, and multi-year roadmap aligned with organizational goals. Partners with business leads and technology leadership to translate business needs into prioritized product initiatives. Serves as the primary liaison between business stakeholders and technical teams to ensure clarity on goals, priorities, and impacts
Maintains a transparent, prioritized backlog of enhancement requests and business needs. Aligns backlog priorities with strategic outcomes and available budget
Leads change management and adoption activities for new Salesforce features, processes, and releases. Gathers feedback from business stakeholders to inform ongoing platform improvements and roadmap adjustments
Develops communication, training, and rollout plans to drive user adoption and business readiness. Facilitates requirements for workshops and collaborates with business analysts to ensure clarity of user stories and acceptance criteria
Defines and tracks KPIs to measure platform adoption, business value, and user satisfaction
Facilitates governance processes for request intake, prioritization, and platform change approvals. Partners with IT governance, data management, and security teams to maintain compliance and operational excellence
Performs other duties as required or assigned, which are reasonably within the scope and responsibility of the job level and family
Qualification
Required
Bachelor's degree or equivalent
5 years minimum prior relevant experience
Analytical Thinking
Attention to Detail
Collaboration
Concept Development
Conceptual Thinking
Critical Thinking
Data Analytics
Effective Communication
Engineering Analysis
Feasibility Study
Flexibility
Gathering Information
Initiative
Market Research
New Product Development
Problem Solving
Product Development
Product Development Life Cycle
Product Marketing
Regulatory Compliance
Value Engineering
Benefits
Medical, dental, vision, disability, and life insurance
Robust retirement program that includes an employer match and automatic contribution
Employee assistance program
Employee wellness program
Telemedicine
Paid Time Off (PTO) at a minimum of 16 days per year for new employees
12 paid holidays off each year
Tuition Assistance
Company
American Heart Association
The American Heart Association is the nation’s oldest and largest voluntary health organization.
1001-5000 employees
H1B Sponsorship
American Heart Association has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (4)
2022 (3)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$4.62MKey Investors
Stupski FoundationAmeriCorps Public AlliesCity Furniture
2025-08-14Grant· $0.1M
2024-07-09Grant· $2.7M
2024-06-06Grant· $0.69M
Leadership Team
Jennifer Hall
Chief, Data Science and Analytics
Lynne Braggs
National, Sr. Director Digital Content Production, Creative (Marketing)
Recent News
2025-12-24
News-Medical.Net
2025-12-12
Company data provided by crunchbase