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Chubb · 2 months ago

Chubb Risk Consulting Director, Sales & Client Services

Two Riverway, Houston, TX, 77056, US

Full-time

Onsite

Director/Executive

Chubb is a global leader in risk management and consulting services, and they are seeking a Risk Consulting Director for Sales & Client Services. This role involves developing relationships with key clients, meeting sales objectives, and ensuring high levels of client satisfaction through effective account management and service delivery.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Develops and establishes productive, professional relationships with key personnel and buyers of EHS&S (Environmental, Health, Safety, and Sustainability) and property risk engineering consulting services

Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions

Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies

Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace

Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts

Creates and sustains positive client relationships and customer experience to ensure a consistently high level of client satisfaction

Proactively assesses, clarifies, and validates account / client needs on an ongoing basis

Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to Environmental, Health, Safety, and Sustainability (EHS&S) or property risk engineering

Executes activities to ensure successful completion of projects within budget and established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting and invoicing

Qualification

EHS&S expertiseSales strategy developmentClient relationship managementCustomer Relationship Management toolTechnical field workStakeholder engagementProject managementCommunication skills