Komatsu · 16 hours ago
Technical Publications Supervisor
Tucson, AZ
Full-time
Onsite
Senior Level
5+ years expKomatsu is a global leader in mining technology solutions, committed to innovation and sustainability. The Technical Publications Supervisor will oversee the development and execution of documentation related to Autonomous Systems, manage the technical writing team, and lead global projects to enhance customer experience and integration.
ConstructionIndustrialManufacturing
Responsibilities
Supervise the technical writing team in content development, collaboration with other Komatsu teams including engineering for easy to read and useful content
Oversee technical writing team’s daily projects including delivery times, project requests, and enhancement projects
Promote best practices in technical writing and content delivery within the team and across Komatsu
Research and support new product developments
Oversee vendor relationships for cost, effectiveness, and progress
Manage and refine policy and processes for department efficiency
Lead global projects for customer experience and company integration enhancement
Research and resolve content issues internally and from the Komatsu network
Establish quality metrics and measurements for content quality and team development
Balance resources, track, and report progress against key milestones, and ensure on-time delivery of projects, products, and services
Communicate with the team to help them understand goals, direction, and business strategies and with senior management to help in development of documentation, and technology roadmaps
Perform line management activities such as recruiting and retaining, conducting performance reviews, maintaining career development plans, etc
Ensure editors and writers have the required specifications and source data to complete their task
Co-ordinate workflow (writing, editing, Illustrating & Translating) between staff members
Determine formats and policies relating to publishing services
Responsible for the linguistic integrity of publications
If required attend engineering review meetings, customer meetings and visit Customers facilities
Responsible for the day-to-day activities of the staff for which they are assigned
Monitor personnel problems of assigned staff
Perform Performance Appraisals for assigned staff
Other duties as required
Qualification
Required
College degree or 5 years industry experience in electronic desktop publishing for OEM Literature (original equipment manufacturer)
Five years' experience with parts/technical manuals and ability to apply that knowledge to Komatsu applications and products
Ability to handle multiple projects simultaneously in a fast-paced environment with strict project deadlines, demonstrated ability to be highly organized and detail oriented
Excellent organizational and communication skills
Self-starter that can manage multiple projects and effectively prioritize across those activities
Experience implementing and utilizing a content management system (Dita/Ixia, MadCap Central etc.,)
Preferred
Preferred 2 to 5-years' experience in supervisory role or comparable role, preferably in a technical publications' environment
Proven command of English grammar
Knowledgeable in the use of two or more of the following software platforms: Dita, IXIA, MadCap Flare or comparable software for the creation of Technical Publications
Excellent verbal and above average written communication skills
Experience testing, piloting, implementing and supporting a new Content Management System
Company
Komatsu
Komatsu is a manufacturing company that specializes in the development of equipment for the construction industry.
10001+ employees
H1B Sponsorship
Komatsu has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (7)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Hayden Akers
Partner Integration Manager
Masatoshi Ueno
Managing Director, office of CTO@Silicon Valley
Recent News
2024-11-07
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