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Affinity Dental Management · 2 months ago

Billing & Collections Associate - Remote or Hybrid in CT

United States

Full-time

Remote

Mid Level

$23/hr - $25/hr

3+ years exp

Affinity Dental Management is a dentist-led organization that focuses on timely reimbursements and smoother practice operations. As a Dental Billing & Collections Associate, you will manage audits, claims, follow-ups, and reimbursements to support exceptional patient care.

ConsultingHealth CareManagement ConsultingMedicalOffice Administration

Responsibilities

Claims & Audits: Review patient charts; submit clean claims per payer specs; ensure documentation aligns with billed services

Reimbursement: Track and secure timely payments; manage denials and appeals; reconcile remittances (EOB/ERA)

Pre-Auths & Coding: Process pre-authorizations; confirm coding accuracy (ICD-9/diagnosis and applicable procedure codes)

A/R Management: Work aging reports; follow up on unpaid/underpaid claims; manage adjustments and write-offs per policy

Multi-Payer Expertise: Handle PPO, Indemnity, HMO, Capitation, and Husky claims; identify secondary/tertiary coverage and coordinate benefits

Patient & Carrier Communications: Resolve questions with professionalism; process patient and insurance refunds as needed

Compliance & Reporting: Uphold HIPAA; maintain accurate records; generate routine AR/collections reports

Qualification

Dental billing experienceClaims processingInsurance knowledgeDentrix softwareA/R managementRegulatory knowledgeDetail-drivenOrganizedProfessional service orientationCommunication