AIML - Triage Engineer, Machine Learning Platform & Technologies jobs in United States
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Apple · 2 months ago

AIML - Triage Engineer, Machine Learning Platform & Technologies

positionSanta Clara, California, United States
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$121K/yr - $214K/yr

Apple is a leading technology company known for its innovation at the intersection of technology and the humanities. The AIML Information Intelligence team is seeking a Triage Engineer who will be the first line of defense for incoming bugs, working closely with software developers and machine learning engineers to identify and escalate critical issues.

AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

You’ll dive into logs, identify patterns, and escalate critical issues across cross-functional teams
Through this process, you’ll develop encyclopedic knowledge of our AI systems and frameworks — Spanning from server side architecture to on-device components
Information Intelligence team manages Search, a framework that powers millions of experiences daily
This role requires someone who thrives on solving puzzles, has a genuine curiosity about how AI systems work and can synthesize complex issues into clear and actionable insights

Qualification

Machine learning systemsDebuggingSystem log analysisPythonShell scriptingAnalytical mindsetMacOSIOSVoice assistantsCommunicationAttention to detailCross-functional collaboration

Required

Excellent written, verbal communication skills and an ability to work cross-functionally
Strong analytical and problem-solving mindset, with great attention to details
Bachelors in Computer Science, or equivalent work experience

Preferred

Previous experience in debugging, analyzing system logs, or crash reports
Experience with machine learning systems, AI technologies, or voice assistants
Familiarity with macOS, iOS, or other Apple platforms and developer tools
Familiarity with python and shell scripting

Benefits

Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation

Company

Apple

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Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
dateFounded in 1976
location
Cupertino, California, USA
people-size10001+ employees
web-link
https://www.apple.com

H1B Sponsorship

Apple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)

Funding

Current Stage
Late Stage
Total Funding
$5.67B
Key Investors
Berkshire HathawayMicrosoftSequoia Capital
2026-01-10Pre Seed· $1M
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M

Leadership Team

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Tim Cook
CEO
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Craig Federighi
SVP, Software Engineering

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