DPMS Account Manager jobs in United States
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Carestream Dental · 2 months ago

DPMS Account Manager

Carestream Dental is seeking a DPMS Account Manager to manage a portfolio of current customers and build long-term relationships. The role involves generating sales through upselling and cross-selling software solutions while ensuring customer needs are met to enhance their experience.

Health CareInformation TechnologyMedical DeviceSoftware

Responsibilities

Generate sales within customer accounts by upselling and cross-selling solutions
Develop and maintain long-term relationships with customers
Communicate customer needs by collaborating with other departments to enhance customer experience
Ensure customers receive products and services timely by collaborating with other departments
Forecast and track customer account metrics
Identify opportunities to grow customer accounts
Service multiple customer accounts and meet deadlines
Quickly and consistently document customer notes in CRM

Qualification

Customer relationship managementSales generationUpselling techniquesCross-selling strategiesCollaboration skills

Required

Responsible for managing a portfolio of current Carestream Dental customers
Build long term relationships with the customers
First point of contact for current customers
Generate sales within the accounts by upselling and cross-selling software solutions
Ensure customer needs are met quickly to enhance the customer experience
Achieving daily, weekly and monthly targets
Generate sales within customer accounts by upselling and cross-selling solutions
Develop and maintain long-term relationships with customers
Communicate customer needs by collaborating with other departments to enhance customer experience
Ensure customers receive products and services timely by collaborating with other departments
Forecast and track customer account metrics
Identify opportunities to grow customer accounts
Service multiple customer accounts and meet deadlines
Quickly and consistently document customer notes in CRM

Company

Carestream Dental

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Carestream Dental provides imaging, CAD/CAM, software and practice management solutions for dental and oral health professionals.