UOVO · 2 months ago
Director of International Shipping, West Coast and Airport Operations
Los Angeles, CA
Full-time
Hybrid
Director/Executive
$110K/yr - $125K/yrUOVO is the leading provider of storage and services for art, archives, and collectibles, seeking a Director of International Shipping, West Coast. This role involves overseeing UOVO’s International Shipping operations on the West Coast and nationwide airport operations, focusing on client relationships, operational growth, and team leadership.
Transportation/Trucking/Railroad
Responsibilities
Create a positive and engaging work environment by mentoring, coaching, and motivating International Account Management team members when applicable
Maintain a book of key West Coast fine art clients personally and oversee international shipments. This includes estimates, work orders, tracking spend and progress, coordinating and/or producing international shipping documents, coordinating with vendors and UOVO Account Managers, liaising with clients, and providing post-project reconciliations as needed
Partnering with West Coast Account Managers on their clients’ international shipments. Partnering with Central and East Coast Account Managers as needed
Contribute to the development and maintenance of quality West Coast vendor relationships
Identify areas of growth for UOVO’s International Shipping operation, and make recommendations towards its development
In conjunction with the Head of International Shipping and other key stakeholders, research and implement growth initiatives, including but not limited to the expansion of UOVO’s planeside program
Establish and track KPIs for West Coast International Shipping business and onsite airport operations
Train planeside team members and oversee the quality of services provided at airports
File and maintain airport cargo area access permits
Develop and maintain an on-airport contact list and quality vendor relationships
Assist Head of International Shipping with operational issues including customer satisfaction, completion of estimates, projects, and any departmental needs
Assist in the development and implementation of departmental SOPs
Anticipate the needs of clients and seek out information to meet their demands
Interface with government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS, ATF, OFAC and DOT
Provide on-site support and client interface whenever appropriate
Foster the growth of client relationships to encourage the retention, growth, and referrals of existing clients
Other projects as assigned by Manager
Compliance with UOVO policies and procedures
Qualification
Required
Superior leadership skills, with a focus on employee coaching and development
Proven project management skills and art services / logistics experience
Experience with the import and export process
Familiarity with TSA procedures
Familiarity with CBP (U.S. Customs and Border Protection) policies and regulations
Poise in a fast-paced business environment
Excellent communication skills, both verbal and written
Pro-active and solution oriented with the ability to think creatively
Benefits
100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
10 paid holidays plus one additional floating holiday
Company Sponsored Parental Leave policy
Company-Sponsored Paid Sick Leave
100% 401k Employer match up to 3% of employee contributions.
Flexible Savings Account, Commuter Benefits, and Childcare Benefits
Company-sponsored Life Insurance and Long Term Disability Benefits
Monthly Team Lunches and Birthday celebrations
Employee Recognition Program ( the “Eggcellence Awards”)
Company
UOVO
UOVO is the premier provider of storage and services for art, fashion, archives, and collectibles.
Founded in 2014
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Alice Czajkowski
Chief Financial Officer
Caroline Page-Katz
Chief Operating Officer
Company data provided by crunchbase