Organics Ocean, Rain Media ยท 1 day ago
Digital Ops & Optimization Ecommerce Manager
Scottsdale, AZ
Full-time
Onsite
Mid, Senior Level
$90K/yr - $107K/yr
5+ years expOrganics Ocean is a premium direct-to-consumer supplement brand seeking a Digital Ops & Optimization Ecommerce Manager to optimize their DTC ecosystem. The role involves leading e-commerce operations, managing a cross-functional team, and ensuring efficient workflows for product launches and day-to-day operations.
Internet
Responsibilities
Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations)
Ensure the ecosystem runs autonomously
Manage and mentor a cross-functional team, including the UX Designer, Copywriter, Developer, and key contractors
Oversee project timelines, creative handoffs, and cross-department communication to ensure deliverables are met
Collaborate with Marketing, Supply Chain, Customer Care, and Performance teams to align launches and site updates
Develop and document SOPs, training materials, and repeatable workflows for efficiency and consistency
Lead coordination for new product launches, ensuring all assets (pages, offers, inventory, creatives) are ready and synchronized
Be the operational owner of every launch, ensuring all creative, product, and technical components go live accurately and on schedule
Oversee day-to-day eCommerce operations and problem-solve issues quickly and effectively
Audit existing eCommerce workflows, identify inefficiencies, and implement improvements
Use dashboards and analytics (Looker, Triple Whale, Shopify reports) to track operational performance and drive decisions
Manage tools, subscriptions, and technology stack to keep systems efficient and cost-effective
Evaluate new Shopify apps and integrations to enhance checkout, upsells, or user experience
Work with developers to test and deploy new features or automations
Maintain an organized ecosystem with clear documentation and QA processes
Qualification
Required
5+ years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands
2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams
Proven recent expertise managing Shopify or Shopify Plus stores
Project management experience
Demonstrated ability to lead teams, manage projects, and oversee day-to-day digital operations
Familiarity with key eCommerce tools and systems, including: Klaviyo (email and customer communication), Loop or Recharge (subscriptions), AfterSell (upsells), Looker / Triple Whale (reporting)
ERP experience is a plus
Strong organizational and project management skills
Detail-oriented with the ability to balance multiple priorities under tight timelines
Excellent communicator. Comfortable collaborating across departments and managing remote teams
Data-driven mindset with comfort interpreting metrics and identifying operational bottlenecks
Detail-oriented, problem solver, and calm under pressure
Preferred
Experience managing international Shopify setups (multi-currency, duties, localized pages)
Prior exposure to ERP or inventory management systems
Experience with high-volume product launches or rapid creative testing environments
Passion for the health and wellness or supplement space
Benefits
Healthcare, dental, and vision are available
Company
Organics Ocean, Rain Media
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase