Apply on Employer Site

Metropolitan Transportation Authority · 1 day ago

Hearing Officer

New York, NY

Full-time

Hybrid

Entry, Mid Level

$90K/yr - $104K/yr

2+ years exp

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people. The Hearing Officer will assist departments in disciplinary investigations, draft disciplinary charges, conduct trials/hearings, and provide training to managers regarding the disciplinary process.

Transportation/Trucking/Railroad

Responsibilities

Assist managers in performing thorough and complete investigations of incidents or rule violations. Assist departments with complex investigations by taking employee and witness statements. Make a pre-trial assessment of the necessity for disciplinary action. Draft concise and accurate disciplinary charges based on the investigation and facts, and issue charges in the time frame outlined in the applicable collective bargaining agreement

Hold pre-trials and settlement conferences on behalf of departmental management and coordinate the settlement of cases with union officials and management. Negotiate and approve all waivers of discipline

Ensure witnesses are prepared and all relevant documents and evidence are available and produced at the trial/investigation. Ensure compliance with all contractual procedures and time limits

Hold trials/hearings to develop a complete and thorough disciplinary case record to ensure management’s rights and an employee’s due process rights are fully protected. Authorize postponements. Make recommendations to departments as to the credibility of witnesses and the appropriateness of discipline

Ensure that cases are settled and/or decided at the departmental level following progressive discipline and are consistent with agency standards across the various departments at Metro-North. Ensure fair, equitable, and consistent treatment of employees across all departments. Ensure all cases are tracked and entered into the disciplinary tracking system

Train managers on the consistent application of policies, how to handle complex investigations, and the disciplinary process at Metro-North. Responsible for the preparation of training and acting as the instructor of training courses for managers

Support the Director regarding all aspects related to investigations and disciplinary actions of Agreement employees

Supervise administrative staff. Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for the discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential

Assist with the maintenance of the disciplinary database(s) and the analysis of data

Other duties as assigned

Qualification

InvestigationsHearing/trial proceduresCollective bargaining agreementsAnalytical skillsNegotiation skillsComputer skillsTraining management staffInterpersonal skillsCommunication skills

Required

In-depth working knowledge of investigations and hearing/trial procedures

Excellent investigative and interviewing skills with the ability to handle conflicts

Good understanding of the arbitration process

Must possess working knowledge of the administration of collective bargaining agreements

Excellent analytical, oral, and written communication skills

Excellent reasoning and negotiation skills

Demonstrated effective, strong interpersonal, communication, and organizational/administrative skills and ability to effectively interact with both management and labor organizations at all levels

Perceptiveness to identify and solve problems, sound judgment, and strong analytical, investigative, and research skills

Ability to effectively influence decision-making to ensure fair and consistent application of labor agreements and company policies, and procedures

Experience in counselling and training management staff

Good computer skills and working knowledge of Microsoft Office and/or comparable software applications

Bachelor's Degree in Business/Labor Relations or related field. An equivalent combination of education from an accredited college and experience may be considered in lieu of a degree

A minimum of 2 years of related administrative professional experience performing labor-management functions in a large organization, including trial work and investigations. A Law Degree may substitute for experience

Preferred

A Law Degree may substitute for experience

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees