Rimini Street · 1 day ago
Director, Delivery Enablement
United States
Full-time
Remote
Director/Executive
$170K/yr - $220K/yr
10+ years expRimini Street, Inc. is a global provider of end-to-end enterprise software support and management solutions. The Director of Delivery Enablement will lead the development and management of ERP Software Enablement Programs, ensuring teams are equipped with the necessary resources to achieve optimal performance.
EnterpriseEnterprise SoftwareInformation TechnologySoftware
Responsibilities
Enablement Strategy: Develop and execute a comprehensive ERP Services & Managed Services enablement strategy( Oracle, SAP, ServiceNow) aligned with organizational goals, ensuring all teams have the knowledge, skills, and resources needed to excel
ERP Enablement Program Development: Design, create, launch, and optimize onboarding, training, and continuous learning programs for client-facing and product delivery teams
Content Management: Create and curate enablement materials, testing material, and best practice guides to support team effectiveness using various forms of media and artifacts to support different styles of learning
Evangelism: Provide visible and vocal support for leaders as they ensure that the work instructions, standard operating procedures and policies are followed
Performance Analysis: Establish metrics to assess the impact of enablement initiatives and continuously improve program effectiveness based on data-driven insights
Contribute to the support and managed service delivery which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Cross-functional Collaboration: Partner with leaders in Support, Manage, GPD, GSD Operations and HR to ensure alignment and maximize the impact of enablement
Technology Enablement: Evaluate, implement, and effectively use enablement tools and platforms to enhance learning, communication, and productivity
Team Leadership: Build, mentor, scale and lead a high-performing enablement team, fostering a culture of innovation, accountability, and continuous improvement
Qualification
Required
10+ years of demonstrated experience in ERP Implementations (Oracle, SAP or ServiceNow)
Experience leading AMS Managed Services, or related ERP Software Delivery roles, with at least 5 years in a leadership position
Experience leading ERP Software Delivery & Support
ServiceNow Experience – Ideally someone who has led or participated in ServiceNow implementations and can drive the transformation of how we use NOW to service clients
Demonstrated expertise in developing and implementing ERP Delivery enablement programs at scale
Strong understanding of process improvement, process optimization methodologies, and tools
Exceptional communication, presentation, and stakeholder management skills
Experience with enablement technologies (e.g., LMS, CRM, content management platforms)
Analytical mindset with the ability to use data to drive decisions and measure impact
Benefits
Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)
Company
Rimini Street
Rimini Street is an independent provider of enterprise software support services for Oracle and SAP licensees.
1001-5000 employees
H1B Sponsorship
Rimini Street has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$380.15MKey Investors
Colbeck CapitalBridge Bank
2021-07-08Post Ipo Debt· $90M
2018-07-19Post Ipo Debt· $140M
2017-10-11IPO
Leadership Team
Seth Ravin
CEO & Chairman of the Board
Jim Benge
Vice President of Development
Recent News
Business Wire
2026-01-06
Help Net Security
2025-12-30
Company data provided by crunchbase