HappyRobot · 1 day ago
Solutions Engineer
San Francisco, CA
Full-time
Hybrid
Mid LevelHappyRobot is the AI-native operating system for the real economy, focusing on optimizing complex operations. The Solutions Engineer will serve as the technical front line in enterprise sales, collaborating with various teams to deliver tailored demos and scope solutions for clients.
AnalyticsArtificial Intelligence (AI)Enterprise SoftwareMachine LearningNatural Language Processing
Responsibilities
Technical Discovery & Narrative — Translate pain into solution architecture; frame integration patterns and data flows; whiteboard with senior ICs and execs
Demo & Prototype — Build and deliver tailored demos/sandboxes (lightweight, non‑POC builds) that showcase value for logistics use cases (e.g., carrier sales, track & trace, appointment scheduling, shipment exceptions)
POC Scoping — Co‑define success criteria, timeline, and resourcing with AEs and Deployment Strategists; produce clear Statements of Work/Success Plans
RFPs & Technical Content — Own the technical sections of RFPs/RFIs; maintain one‑pagers, reference architectures, and FAQ libraries
Enablement — Run the Demo Factory: standardize environments, scripts, and sample datasets; coach AEs on high‑level demos
Feedback Loop — Capture field signals; partner with Product & FDEs to turn bespoke work into reusable components
Industry Fluency — Build strong working knowledge of brokerage, carrier, shipper ops; speak credibly to impact and ROI
Travel — Travel is expected approximately 25% to 50% of the time for customer discovery, workshops, demos, and onsite collaboration
Qualification
Required
Strong communication skills and executive presence — comfortable presenting to CXOs
Customer-obsessed with a knack for translating technical details into business impact
Comfortable building light prototypes: stitching APIs, webhooks, basic data transforms; enough JS/Python/scripting to craft compelling demos
Solid grasp of cloud & integration basics: REST/gRPC, OAuth/OIDC, eventing/queues, databases, observability, networking fundamentals
Security literacy: enterprise security reviews, data residency, audit logging, least privilege, vendor risk questionnaires
Excellent storytelling & whiteboarding skills; can tailor message to VP Ops, CIO, and hands‑on engineers
Strong program sense: can turn discovery into a scoped POC with crisp success metrics and resourcing plan
Domain curiosity for logistics & supply chain; you don't need to be an expert, but you want to learn fast
Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions
Preferred
Voice/telephony or contact‑center experience (SIP/SIP proxies, Twilio/Telco), or agentic AI/LLMs in production contexts
Prior work with enterprise customers in transportation, warehousing, or manufacturing
Experience collaborating with forward‑deployed engineers or professional services
Experience in Field Engineering, Solutions Architecture, Pre-Sales, or Consulting for enterprise software
Benefits
Healthcare, dental, vision coverage.
Company
HappyRobot
HappyRobot is an operating system for building and managing an AI workforce for business automation.
Founded in 2022
51-200 employees
H1B Sponsorship
HappyRobot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$60.72MKey Investors
Base10 PartnersAndreessen HorowitzArray Ventures
2025-09-03Series B· $44M
2024-12-04Series A· $15.6M
2023-04-15Pre Seed· $1M
Leadership Team
Javi Palafox
COO & Co-Founder
Recent News
SalesTech Star
2025-11-27
Company data provided by crunchbase