Genpact · 1 day ago
L3 Network Engineer
NYC Metro Area
Full-time
Hybrid
Senior Level, Lead/Staff
$80K/yr - $100K/yrGenpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. The role involves handling escalated incidents, performing root cause analysis, and designing network solutions to meet customer needs, particularly in a 24/7 environment.
AnalyticsArtificial Intelligence (AI)Business Process Automation (BPA)ConsultingInformation TechnologySoftware
Hiring Manager
Rohhit Sharmaa
Responsibilities
Design, implement and transition CheckPoint & FortiGate firewalls, Catalyst & Nexus switches, load balancers (F5 & Citrix), Web proxy technologies (Zscaler, McAfee) wireless LAN controller, Cisco ISE and other network solutions to meet the needs of customers
Troubleshoots LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, including a broad range of devices
Develop and maintain technical deliverables including network assessments, capacity planning, detailed design documents, implementation/test plans configuration templates and scripts
Perform root cause analysis of critical outage and incidents
Subject Matter Expert ability to act individually on L3 queries
Maintain up-to-date industry certifications
Understand business requirements and design solutions accordingly
Resolve incidents, escalate to management and vendors if necessary
Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs
Ensure service performance expectations are met with service levels and quality
Raise/escalate any service-related issues and risks to management
Provide guidance and support to team members
Qualification
Required
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream
A degree in Computer Science, IT, Systems Engineering or a related qualification
Professional or Expert level network certification is required. Fortinet FCSS, Fortinet FCP, Fortinet NSE 4-8
Must have extensive experience designing, configuring, and managing enterprise-grade firewall solutions, with proficiency in network security architectures
Must understand routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow)
Must have expertise in LAN/WAN administration, including configuring DHCP, DNS, VLANs, NAT, wireless technologies, and switches, with strong proficiency in network security integration
Required expertise in network engineering and security firewall architecture; proficiency with Zero Trust frameworks is a bonus
Essential to author and adhere to defined network processes and procedures
Should produce accurate network diagrams and detailed design documentation for implementation; proficiency with Visio is highly desired
Required to have expertise in architecting, designing, and troubleshooting complex LAN/WAN network solutions; proficiency with SD-WAN networking is preferred
Essential to demonstrate experience designing and deploying multi-site network environments with VLANs, MPLS, SSL, and IPSEC
Required to maintain up-to-date expertise in modern security threats and defenses, integrating security into network designs; proficiency with NIST CSF or similar standards is highly desired
Strong analytical and problem-solving skills
Ability to work both independently and as part of a broader team to achieve objectives
Able to clearly communicate detailed technical concepts in both oral and written formats
Proven track record in guiding clients through the evaluation and selection of technical solutions to address business requirements in a consultative manner
Must be willing to travel when needed
Preferred
Professional expert level certification for Fortinet FCSS, Fortinet FCP & Fortinet NSE-4-8
Strong understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow)
Advanced, hands-on experience with Fortinet products: FortiGate, FortiManager, Fortinet Secure SDWAN, FortiAnalyzer
Experience with network switches, firewalls, and wireless access points
Professional or Expert level network certification is preferred. (Cisco, Checkpoint)
Experience with Pulse Secure Access Gateway
Hands on-experience with Citrix NetScaler ADC Load balancers
Benefits
Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Work in an environment where governance, transparency, and security are at the core of everything we build
Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Company
Genpact
Genpact is an information technology firm that offers business management, artificial intelligence, automation, and cloud services.
Founded in 1997
10001+ employees
H1B Sponsorship
Genpact has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (225)
2024 (257)
2023 (208)
2022 (187)
2021 (413)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$750M2025-11-13Post Ipo Debt· $350M
2024-05-30Post Ipo Debt· $400M
2007-08-10IPO
Leadership Team
Balkrishan Kalra
President and CEO, Genpact
Aswin Chandrasekaran
Senior Vice President
Recent News
Techcircle
2025-12-31
2025-12-10
Company data provided by crunchbase