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HarbourVest Partners · 18 hours ago

Manager, Infrastructure

Boston, MA

Full-time

Hybrid

Mid, Senior Level

$122K/yr - $208K/yr

3+ years exp

HarbourVest Partners is a global firm with a collaborative culture that values diversity and innovative thinking. As an Infrastructure Manager, you will enhance the technical depth and operational excellence of the Infrastructure Operations team while managing day-to-day operations and providing mentorship to colleagues.

Asset ManagementFinanceFinancial ServicesVenture Capital

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Manage day-to-day infrastructure operations and team performance

Own infrastructure operations ticketing queue and ensure timely completion of data center tasks (e.g., virtual machine provisioning, performance troubleshooting)

Drive continuous improvement through automation and standardization

Provide technical assistance and mentorship to colleagues in the Infrastructure Operations group, encouraging their growth and boosting team morale

Collaborate with IT leadership and business collaborators to align support strategies with organizational goals and upcoming initiatives

Ensure high availability of infrastructure systems, continuous monitoring

Participate in critical incident response and on-call rotations, ensuring resolution and clear communication to senior management

Contribute to project delivery and operational readiness across IT initiatives

Able to perform physical tasks such as provisioning new hardware, replacing disks, accessing cables in the datacenter racks, and removing hardware for disposal

Qualification

Enterprise-level infrastructure servicesAutomation skillsTechnical mentorshipDisaster recovery planningITIL processesNetworking basicsPeople skillsCommunication skillsCalm under pressureProblem-solving

Required

Demonstrable experience running enterprise-level infrastructure services and leading teams

The ability to explain technical risks in a way that makes sense to business leaders

Hands-on knowledge of visualization, VDI, storage, backup, Windows, Linux, and hypervisor replication

Experience planning and running disaster recovery tests

Familiarity with ITIL processes for incidents, requests, problems, and changes

A good grasp of networking basics like TCP/IP and routing protocols (BGP, OSPF)

A proactive approach to operations: setting up health checks, patch baselines, capacity plans, and performance metrics

Strong automation skills—using PowerShell and scripting to cut down repetitive work and standardize builds

Phenomenal communication and people skills

Experience working within SOC1 controls and compliance requirements

The ability to stay calm under pressure and prioritize what matters most

3-5 Years team lead or people management experience

Preferred

Bachelor of Science (B.S) or equivalent experience

Benefits

Discretionary annual bonus

Long-term reward programs

Comprehensive total rewards package

Retirement

Health

Insurance

Paid time off

Wellness programs

Company

HarbourVest Partners

Glassdoor4.4

HarbourVest Partners is a private markets firm providing solutions to help clients invest in primary funds, real assets, and private credit.

Founded in 1982

Boston, Massachusetts, USA

1001-5000 employees

http://www.harbourvest.com

H1B Sponsorship

HarbourVest Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2023 (2)

2021 (1)

2020 (1)