RJW Logistics Group · 2 months ago
Integration Support Engineer
Elk Grove Village, IL
Full-time
Onsite
Mid Level
$90K/yr - $110K/yr
3+ years expRJW Logistics Group is seeking an Integration Support Engineer responsible for maintaining, supporting, and optimizing integration processes for seamless data exchange. The role involves troubleshooting, analysis, and continuous improvement of integration systems, with a strong focus on EDI, APIs, and data transformation.
Transportation/Trucking/Railroad
Responsibilities
Monitor, troubleshoot, and resolve integration issues involving EDI, APIs, flat files, and other data transfer protocols
Perform data analysis and validation to ensure successful system-to-system communication
Collaborate with business analysts, developers, and third-party vendors to implement and enhance integrations
Maintain compliance with trading partner requirements, internal SLAs, and industry standards
Participate in deployment and testing of new or modified integrations
Document integration configurations, mapping specifications, and process flows
Identify recurring issues and work with the team to recommend root-cause solutions and long-term fixes
Contribute to continuous improvement initiatives and help streamline integration workflows
Assist in the creation and maintenance of standard operating procedures (SOPs) and support documentation
Communicate effectively with both technical and non-technical stakeholders regarding issue status and resolution
Collaborate with internal business units and external partners to ensure integration reliability and data accuracy
Escalate complex issues to the Integration Support Lead or development teams when necessary
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
3+ years of experience in integration support, EDI operations, or application support roles
Strong understanding of EDI (X12, EDIFACT), APIs (REST, SOAP), and file-based integrations (XML, CSV, JSON)
Experience with integration platforms (e.g., MuleSoft, Dell Boomi, IBM Sterling, Cleo, etc.)
Strong analytical, troubleshooting, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience with ERP/WMS systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite)
Familiarity with cloud-based integration tools and message queuing technologies (MQ, Kafka, etc.)
ITIL certification or experience with structured incident and problem management
Working knowledge of SQL for data validation and troubleshooting
Benefits
401(k) matching
Medical/Dental/Vision insurance
Employee discount
Flexible spending account
Health savings account
Paid time off
Sick Days
Long-term Disability Insurance
Short-term Disability Insurance
Accidental Insurance
Critical Illness Insurance
MyShare program
Company
RJW Logistics Group
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost.
1001-5000 employees
H1B Sponsorship
RJW Logistics Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Todd Davenport
Chief Financial Officer
Condy Dixon
Chief Operating Officer
Company data provided by crunchbase