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Virginia's Community College System · 2 months ago

Financial Aid Assistant (part-time)

Richmond, VA

Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

New River Community College is a two-year state institution of higher education operating under a state-wide system of 23 community colleges. The Financial Aid Assistant will perform office support functions for the Financial Aid department, assist students and families with the FAFSA process, and interact with students and NRCC personnel through various communication methods.

E-LearningEducationHigher Education

Comp. & Benefits

Responsibilities

Perform office support functions for the Financial Aid using initiative and good judgment while handling matters in a professional, efficient, and timely manner

Assist students and families with the Free Application for Federal Student Aid (FAFSA) completion and verification process

Interact with students, potential students, NRCC personnel and the public via telephone, email, virtual meetings, and in-person communication

Assist with other tasks as assigned by the Financial Aid Manager

May be required to perform other duties as assigned

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Qualification

Office practicesMicrosoft OfficeCustomer serviceOrganizational skillsCommunication skillsProblem solvingPeopleSoft SISTeam-oriented

Required

Significant work experience in an office setting with demonstrated knowledge of effective office practices

Good organizational skills, oral and written communication skills, and computer skills

Ability to interact with other personnel in a professional manner and provide excellent customer service to students, faculty/staff, and the public

Ability to meet deadlines while working effectively in a fast-paced, team-oriented environment

Excellent problem solving and decision-making skills

Proficiency with Microsoft office applications

Preferred

Work experience in an educational environment

Knowledge and/or experience with PeopleSoft Student Information System (SIS) or other comparable system

Company

Virginia's Community College System

Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened.

Founded in 1966