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Hydra Host · 2 months ago

IT Manager of Operation

United States

Full-time

Remote

Mid, Senior Level

Hydra Host is a Founders Fund-backed NVIDIA cloud partner building the infrastructure platform that powers AI at scale. The IT Manager of Operation will orchestrate operational excellence by leading new AI factory buildouts, managing inventory and assets, and overseeing vendor and partner performance.

Artificial Intelligence (AI)Cloud InfrastructureDeveloper APIsWeb Hosting

Responsibilities

Lead New AI Factory Buildouts. Coordinate end-to-end deployment of new high-end GPU data center builds from site prep and hardware delivery through rack installation, network provisioning, and go-live

Drive Data Center Partner Onboarding. Manage onboarding workflows for existing data center partners joining the Brokkr network, ensuring technical, commercial, and operational readiness before launch

Manage Inventory & Assets. Track and manage GPU server inventory across all facilities, monitor hardware lifecycles, and optimize asset utilization to meet commercial commitments

Track Operational Metrics & Reporting. Build and maintain operational dashboards tracking deployment velocity, uptime/SLA performance, utilization rates, and incident response efficiency

Oversee Vendor & Partner Performance. Develop vendor performance scorecards, run quarterly business reviews, and resolve operational issues with hardware suppliers and data center partners

Qualification

GPU data center managementOperational metrics trackingVendor performance managementInventory managementSystems thinkingCustomer obsessionTechnical curiosityPrincipled thinking

Required

Drive Data Center Partner Onboarding. Manage onboarding workflows for existing data center partners joining the Brokkr network, ensuring technical, commercial, and operational readiness before launch

Manage Inventory & Assets. Track and manage GPU server inventory across all facilities, monitor hardware lifecycles, and optimize asset utilization to meet commercial commitments

Track Operational Metrics & Reporting. Build and maintain operational dashboards tracking deployment velocity, uptime/SLA performance, utilization rates, and incident response efficiency

Oversee Vendor & Partner Performance. Develop vendor performance scorecards, run quarterly business reviews, and resolve operational issues with hardware suppliers and data center partners

Preferred

Customer obsession. You genuinely care about solving customers problems, communicate proactively, and never leave customers in the dark

Principled thinking. You make decisions based on clear principles, not politics or convenience. When there's ambiguity, you fall back on what's right for the customer and the business long-term

Technical curiosity. You love learning how things work, even when it's outside your immediate domain

Systems thinking. You don't just solve one-off issues; you identify root causes and build solutions that prevent them from recurring