Smarte Carte · 14 hours ago
Senior Product Manager - Lockers, Full-Time - White Bear Lake, MN (hybrid)
Twin Cities Area
Full-time
Hybrid
Senior Level, Lead/Staff
$125K/yr - $150K/yr
10+ years expSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, and other passenger services. They are seeking a Senior Product Manager to lead the development and execution of product lines focused on lockers, collaborating with teams to define product vision and manage the product lifecycle.
ConsumerConsumer ElectronicsConsumer GoodsRetail
No H1B
Responsibilities
Conduct market analysis to understand industry trends, competitive dynamics, and emerging technologies
Leverage customer research, data analytics, and user testing to validate opportunities and drive prioritization
Explore innovations from adjacent industries to inspire differentiated solutions
Partner with business development, sales, and marketing to identify unmet customer needs and whitespace opportunities
Develop and own a clear product vision and 5-year roadmap aligned with company strategy
Translate business strategy, customer insights, and market opportunities into actionable product initiatives
Define success metrics (revenue, adoption, ROI, CSAT/NPS) and monitor product performance against them
Build and present business cases to secure investment and executive alignment
Lead all phases of the product lifecycle: concept, design, development, testing, launch, growth, and sunset
Drive cross-functional execution across hardware engineering, software engineering, design, QA, operations, and supply chain
Define and prioritize product requirements, user stories, and acceptance criteria with a focus on customer value and technical feasibility
Manage project scope, budget, and schedule to deliver high-quality products on time and within cost targets
Collaborate with manufacturing and operations to ensure products are scalable, reliable, and cost-optimized
Oversee certification, compliance, and quality assurance processes for hardware and software products
Develop go-to-market plans and ensure effective handoff to commercialization teams
Communicate vision, progress, risks, and forecasts to executive leadership and key stakeholders
Facilitate alignment between engineering, design, operations, marketing, and finance teams to achieve product goals
Influence and lead without direct authority across diverse, cross-functional groups
Mentor and develop product team members to strengthen organizational capabilities
Partner with sales, marketing, and customer support to ensure successful product launches and adoption
Develop training, enablement, and support materials for internal and external stakeholders
Monitor post-launch performance, customer satisfaction, and product usage; identify opportunities for optimization
Drive continuous improvement and iteration based on customer feedback and data
Qualification
Required
Proven track record managing hardware + software products concurrently across their lifecycle
Solid technical foundation with hands-on experience in hardware design, software development, or systems integration
Familiarity with product certifications, regulatory compliance, and quality standards (e.g., ISO, UL, FCC, ADA, CE)
Deep understanding of Agile/Scrum processes and product backlog management
Strong analytical and data-driven decision-making skills, including defining and tracking KPIs
Excellent problem-solving ability with a hands-on, collaborative mindset
Exceptional written and verbal communication skills, comfortable presenting to executives and external partners
Thrives in a dynamic, ever-changing environment with ability to pivot quickly and use creativity to overcome challenges
Ability to manage competing priorities and multiple time-sensitive initiatives simultaneously
Strong financial acumen (ROI, pricing models, cost analysis)
Experience leading cross-disciplinary teams (engineering, design, operations, supply chain, marketing, sales)
10+ years of professional experience in product development, engineering, or strategy roles
5–10 years of product management experience with hardware and software products
5+ years of direct people management experience
Experience with Agile tools (Jira, Confluence, Aha!, Rally, etc.) and PLM tools
Bachelor's degree in Business, Engineering, Computer Science, Product Design, or related field
Preferred
PMP, CPM, NPD, or SAFe certification a plus
Benefits
Group Health & Dental Insurance
Company Paid Life Insurance
Company Paid Short-term Disability
Matching 401k
Paid Time Off
Paid Holidays
Wellness Program
Company Outings
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-15Acquired
Leadership Team
Drew Niemeyer
Chief Executive Officer
Scott Warren
Chief Financial Officer
Company data provided by crunchbase