Wedbush · 2 months ago
Futures Support Specialist Saturday - Wednesday Overnight Shift
United States
Full-time
Remote
Entry, Mid Level
$33/hr - $43/hr
1+ years expWedbush Securities is one of the largest securities firms and investment banks in the nation. We are seeking a motivated and detail-oriented Futures Support Specialist to join our operations team, responsible for ensuring smooth trade operations and customer service during off-peak hours.
BankingConsultingFinancial ServicesWealth Management
Responsibilities
Serve as the point of contact for client inquiries received during evening and weekend hours
Assist customers with account access, trade inquiries, position questions, and general support
Log and escalate client issues through established internal systems (Salesforce, ticketing, etc.) for follow-up
Monitor order flow, executions, and clearing activity for accuracy and completeness
Support electronic trading platforms and assist with exchange connectivity issues
Monitor client positions, intraday exposure, and margin utilization using internal risk systems
Identify and escalate potential trading anomalies, limit breaches, or system alerts to senior staff
Participate in overnight surveillance procedures to ensure compliance with firm and regulatory policies
Process new account documentation, ensuring accuracy and compliance with regulatory requirements
Assist with internal onboarding workflows
Update client account information and support maintenance requests as needed
Monitor cash flows into books and records along with client reports
Perform other tasks and duties as required and assigned
Qualification
Required
1-3 years of experience in the futures, derivatives, or financial-services industry
Familiarity with exchange-traded derivatives, FCM operations, or clearing processes
Working knowledge of risk management and trade-support systems
Strong communication and analytical skills
Ability to work independently in a fast-paced, time-sensitive environment
Benefits
Additional , discretionary incentive compensation based on the colleague's and the firm's performance
Company
Wedbush
Wedbush Securities is the largest subsidiary of Wedbush Financial Services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Wedbush
President & CEO
Daniel Billings
Executive Vice President & Chief Financial Officer
Recent News
2026-01-16
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2026-01-03
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