Promega Corporation · 6 hours ago
Sr MasterControl Systems Engineer
Madison, WI
Full-time
Onsite
Senior Level
5+ years expPromega Corporation is committed to building a diverse workforce and creating an inclusive culture. The Senior MasterControl Systems Engineer is responsible for configuring, integrating, and maintaining MasterControl to support quality management and manufacturing processes, ensuring compliance and efficiency across systems.
JournalismLife ScienceManufacturing
Responsibilities
Configure and operate Qx (Document Control, Change Control, Training, Audit, Risk, and Quality Event Management) and Mx (electronic batch records, digital work instructions, recipe/variant authoring)
Build/support data exchanges using MasterControl’s API Toolkit (authentication, endpoints, payloads, throttling, and error handling). Operate within or near industry standard integration middleware
Help implement triggers/actions between MasterControl and enterprise systems such as ERP (business operations), LIMS (lab testing), MES (manufacturing), CRM (customer interactions), and PDM (product design) so that quality events, production data, and customer feedback are automatically linked. Ensure data alignment and record reconciliation
Maintain dashboards using MasterControl Insights; support downstream embedding and access management (Viewer/Author roles)
Configure and troubleshoot SAML-based SSO (IdP/SP metadata, claims, and certs), especially in Microsoft Entra ID environments
Execute validation deliverables (IQ/OQ/PQ); support release cycles using MasterControl validation accelerators. Understand 21 CFR Part 11 and EU Annex 11 expectations
Investigate issues across stack (MasterControl, middleware, connected systems). Assist with change control, rollback, and documentation processes
Support end-user onboarding, build reports/metrics, and assist with rollout and adoption of MasterControl solutions
Develop and support technical solutions that align with team and organizational goals
Work independently to complete assigned tasks, while collaborating closely with team members
Demonstrate clear and respectful communication with technical and non-technical stakeholders
Manage time effectively to meet deadlines and prioritize work
Adapt to changes in priorities, workflows, and technologies with resilience
Share knowledge and support peer learning within the team
Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others
Embracing and being open to incorporating Promega’s 6 Emotional & Social Intelligence (ESI) core principles in daily work
Understands and complies with ethical, legal and regulatory requirements applicable to our business
Qualification
Required
Associate degree or equivalent work experience
5-7 years of relevant experience in an engineering or technical role
Proficiency in configuring MasterControl Qx modules with roles, workflows, routes, and audit trails
Familiarity with Mx elements like digital work instructions, EBR/eDHR content, and training enforcement
Working knowledge of API integrations and post-deployment troubleshooting
Hands-on experience with SSO and access control in regulated environments
Demonstrated ability to support validation activities and operational documentation
Proven ability to manage tasks independently while contributing to a team
Strong interpersonal and communication skills
Proficient in operating a computer and phone, using Microsoft Office applications, and adapting to emerging technologies relevant to the role
Preferred
Experience with MasterControl's API Toolkit, XML/JSON payloads, and Postman or similar tools
SQL proficiency for reporting joins and light scripting in Python or PowerShell
Exposure to SAP ERP, LIMS, MES, CRM, or PDM systems
Experience working in collaborative, cross-functional environments
Demonstrated openness to feedback and growth
Familiarity with project tracking or task management tools
Company
Promega Corporation
At Promega Corporation, creativity and connection drive discovery and innovation.
1001-5000 employees
H1B Sponsorship
Promega Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown1984-12-01Series Unknown
Leadership Team
W
William Linton
CEO and Chairman
Recent News
Startup and Tech News - Madison Startups
2025-12-24
2025-12-15
Company data provided by crunchbase