CACI bv ยท 1 month ago
Senior IT Infrastructure Support Specialist-ICAM & PKI
CACI is seeking a Senior IT Infrastructure Support Specialist to provide 24x7 support to an existing Operations Center for Identity, Credential, and Access Management (ICAM) systems. This role involves monitoring critical ICAM infrastructure, resolving complex technical issues, and providing Tier 2 support in a 24x7 Operations Center environment.
ConsultingEducationTraining
Responsibilities
Monitor and maintain critical IT infrastructure systems including servers, storage, and network components
Provide Tier 2 support for Identity, Credential, and Access Management (ICAM) systems in a 24x7 Operations Center environment
Support customers reporting issues with Enterprise and IC Attribute and Authorization services
Analyze, troubleshoot, and resolve complex technical issues related to Public Key Infrastructure (PKI) services, attribute services, authorization services, and entitlement services
Document technical procedures and maintain configuration management
Use JIRA for ticket management and provide support via email, chat, and phone
Qualification
Required
TS/SCI Clearance with polygraph
Bachelor's degree in System Engineering, Computer Science, Information Systems or related field plus 7 years of relevant experience
Experience with Public Key Infrastructure (PKI), Attribute Based Access Control (ABAC), and Entitlements Management
Knowledge of LDAP directories, SQL, and RESTful services
Experience with ticket tracking systems (e.g., JIRA, Redmine, SNOW)
Strong analytical thinking skills and ability to solve difficult problems independently
Preferred
Experience with UNIX systems
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
Funding
Current Stage
Growth StageCompany data provided by crunchbase