Freshworks · 2 weeks ago
Vice President, Strategic Sourcing
San Mateo, CA
Full-time
Onsite
Director/Executive
$296K/yr - $370K/yr
15+ years expFreshworks is a company focused on building uncomplicated service software that enhances customer and employee experiences. They are seeking a Vice President of Strategic Sourcing to lead global sourcing and procurement efforts, drive enterprise-wide value creation, and serve as a trusted advisor to senior leadership in a fast-paced SaaS environment.
CRMInformation ServicesInformation TechnologySaaSSoftware
Responsibilities
Develop and execute a global sourcing vision and multi-year strategy aligned with Freshworks' financial, operational, and growth goals, including re-assessment of end to end tools
Serve as a strategic advisor to the executive team, shaping sourcing policies that drive enterprise efficiency, risk mitigation, and business continuity
Build and scale a world-class procurement organization, attracting and developing top talent and driving high-impact culture and performance
Establish and lead enterprise-wide governance, compliance, and risk management frameworks to ensure regulatory alignment and protection of company assets
Lead high-stakes negotiations for complex, global technology and services agreements; ensure scalable, cost-effective partnerships with key vendors
Leverage data, KPIs, and market intelligence to influence decision-making at the C-suite level
Drive cross-functional collaboration with Legal, Finance, IT, Security, and functional business leaders to ensure seamless sourcing operations and business scalability
Champion digital transformation and automation across sourcing operations, optimizing the use of platforms such as Graphite and NetSuite
Deliver and exceed annual savings targets and process efficiencies through category management, spend analytics, and procurement technology
Act as a culture carrier and mentor across the global procurement function, fostering an inclusive, high-performance team
Lead business continuity planning, vendor risk management, and contingency strategies across all global sourcing categories
Represent the procurement function at key internal and external forums, acting as a thought leader and ambassador of Freshworks' values
Qualification
Required
15+ years of progressive leadership in strategic sourcing, procurement, or supply chain management, including 5+ years at the executive level
Deep experience in SaaS/software environments, including complex technology procurement and vendor management
Proven track record of driving strategic sourcing transformation, delivering measurable financial results, and leading change across a global organization
Strong executive presence and communication skills; able to influence, negotiate, and build alignment with C-suite and board-level stakeholders
Expertise in sourcing systems and financial modeling; ability to leverage data to drive insights and decision-making
Strong knowledge of legal and regulatory frameworks related to procurement and contracting
Demonstrated ability to lead high-performing, geographically distributed teams with empathy, accountability, and strategic vision
Preferred
MBA or advanced degree in Business, Finance, Supply Chain, or related field strongly preferred
Benefits
Variable compensation
Bonus/equity may be available
Company
Freshworks
Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
1001-5000 employees
H1B Sponsorship
Freshworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$484MKey Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M
Leadership Team
Dennis Woodside
CEO, President
Shan Krishnasamy
Co-founder and CTO
Recent News
2026-01-08
2026-01-07
Hindu Business Line
2026-01-07
Company data provided by crunchbase