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Viator · 6 hours ago

Solution Architect - Viator API Implementation

Greater Boston

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $80K/yr

5+ years exp

Viator, a Tripadvisor company, is a leading global tours and activities platform. They are seeking a Solution Architect to enable partners to leverage Viator's APIs effectively through strategic consultation and technical guidance, focusing on designing and optimizing end-to-end solutions for commercial success.

E-CommerceMarketplaceMobileTravel

Comp. & Benefits

Responsibilities

Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements

Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimize performance with the objective of optimizing the commercial success of our partners

Provide expert guidance on API capabilities, commercial best practices that drives conversion

Support partners to design an implementation roadmap pre and post development help partners leverage Viator's API to build products that prioritizes achieving growth for the business

Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings

Serve as the technical point of contact for partners during the API integration process

Conduct API demonstrations for partner teams

Identify and address technical challenges and provide solutions to support integrations

Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience

Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides

Qualification

Solution architectureAPI integrationTechnical consultingRESTful servicesProgramming languagesE-commerce platformsProcess-drivenForward-thinkingInfluentialDetail-orientedCollaborative

Required

5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry

Strong understanding of APIs, RESTful services, and integration methodologies

Hands-on experience with programming languages (e.g., Python, JavaScript, or similar) and API tools (e.g., Postman, Swagger)

Proven ability to analyze complex business and technical requirements to design scalable solutions

Preferred

Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus

Benefits

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.

“Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.

Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.

Donation matching. Give back? Give more! We match qualifying charitable donations annually.

Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.

Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.

Travel perks. We believe that travel is employee development, so we provide discounts and more.

Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.

Health benefits. We offer great coverage and competitive premiums.

Company

Viator

Glassdoor3.8

Viator is an online and mobile global marketplace for travelers to discover, research and book thousands of curated tours and activities. It is a sub-organization of Tripadvisor.

Founded in 1995

Miami Beach, Florida, USA

501-1000 employees