CareDx, Inc. · 1 week ago
Solutions Account Manager - NYC, Philly, or Boston
Massachusetts, United States
Contract
Hybrid
Senior Level
$220K/yr - $250K/yr
5+ years expCareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of healthcare solutions for transplant patients. The Solutions Account Manager is responsible for expanding the CareDx patient and digital solution portfolio by identifying new opportunities, driving sales, and ensuring customer satisfaction.
BiotechnologyHealth CareHealth DiagnosticsInformation Technology
No H1B
Responsibilities
Strategic Account Management: Develop a deep understanding of account’s needs, objectives, and challenges in order to provide tailored solutions that meet their requirements
Identify new business opportunities within existing accounts to upsell and cross-sell relevant CareDx products, solutions or services
Consultative Selling: Focus on the customer's needs and challenges, positioning the CareDx portfolio offering as a potential solution(s). Using empathy and incisive questions to learn about a customers reality and how our solution(s) can uniquely help them accomplish their goals and objectives
Contract Negotiation & Administration: Lead contract administration process from start to finish, managing pricing and business term negotiations to ensure they meet company objectives and standards. Working closely with CareDx legal department to ensure contracts comply with laws, regulations, and business goals
Managing the Sales Pipeline: Continual prospecting and probing for new, upsell and expansion opportunities, developing sales strategies to achieve growth objectives at the account and regional levels. Prepare regular performance reports for regional, providing insights into strategy effectiveness, ROI, and key other performance indicators
Collaborating with Internal Teams: Partner with Testing Services, Customer Experience, Medical Affairs Software Operations and Marketing to develop creative solutions or enhance current offerings that address customer needs
Qualification
Required
Bachelor's degree required, advance degree (e.g., MBA) preferred
Minimum of 5 years software, IT or digital sales or strategic account management experience in the healthcare industry
Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments
Experience with complex, multi-touch, long sales processes/cycles (6-9 months) and closing deals
Track record of developing effective account strategies that maximize business outcomes
Contract negotiation and quantitative financial analysis skills
Strong written and oral communication & organizational skills
Must be willing to travel 50- 75% or greater, including frequent day trips and overnight travel
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools
Benefits
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
Company
CareDx, Inc.
CareDx, Inc., headquartered in South San Francisco, is a precision medicine company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$574.89MKey Investors
Bristol-Myers SquibbSprout Group
2021-01-21Post Ipo Equity· $164M
2020-06-09Post Ipo Equity· $117.1M
2018-11-13Post Ipo Equity· $52.8M
Leadership Team
John Hanna
President and CEO
Nathan Smith
Chief Financial Officer
Recent News
2026-01-16
2026-01-14
Company data provided by crunchbase