Team Leader jobs in United States
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MOD Pizza · 2 months ago

Team Leader

MOD Pizza is dedicated to serving people and creating a positive impact in the community through their pizza-making. The Team Leader role involves leading and developing the skills of the Shift Supervisors and Squad Crew while supporting restaurant operations alongside the General Manager.

DeliveryFood and BeverageFood DeliveryRestaurantsSnack Food

Responsibilities

Set and sustain the tone of the shift, keeping the energy high
Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
Keyholder cash handling responsibilities
Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
Manage shift duties checklists and address/escalate any equipment malfunctions
Focus on the growth and well-being of the Squad and celebrate wins

Qualification

Customer service experienceCoachingTeachingRestaurant experienceProcess enforcementCalmFocused

Required

Minimum of 1 year of customer service or restaurant experience
Must be at least 18 years old
Previous experience coaching, teaching and inspiring others
Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
Customer service skills and a proven ability to remain calm and focused

Benefits

Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
Paid Vacation of 10 days per year, accruing at 3.08 hours per pay period
FREE pizza, salad, and beverages
Pet insurance
Discounted gym membership
Free counseling sessions
Medical, dental and vision insurance eligibility based on hours worked
401(k) retirement

Company

MOD Pizza

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When Scott and Ally Svenson founded MOD Pizza in 2008, they knew the last thing the world needed was another pizza place.

Funding

Current Stage
Late Stage
Total Funding
$352M
Key Investors
CD&R LLPGreyLion CapitalPerella Weinberg
2019-05-21Private Equity· $160M
2018-01-09Private Equity· $33M
2018-01-09Debt Financing· $40M

Leadership Team

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Ally Svenson
Director
Company data provided by crunchbase