MOD Pizza · 2 months ago
Team Leader
MOD Pizza is dedicated to serving people and creating a positive impact in the community through their pizza-making. The Team Leader role involves leading and developing the skills of the Shift Supervisors and Squad Crew while supporting restaurant operations alongside the General Manager.
DeliveryFood and BeverageFood DeliveryRestaurantsSnack Food
Responsibilities
Set and sustain the tone of the shift, keeping the energy high
Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
Keyholder cash handling responsibilities
Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
Manage shift duties checklists and address/escalate any equipment malfunctions
Focus on the growth and well-being of the Squad and celebrate wins
Qualification
Required
Minimum of 1 year of customer service or restaurant experience
Must be at least 18 years old
Previous experience coaching, teaching and inspiring others
Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
Customer service skills and a proven ability to remain calm and focused
Benefits
Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
Paid Vacation of 10 days per year, accruing at 3.08 hours per pay period
FREE pizza, salad, and beverages
Pet insurance
Discounted gym membership
Free counseling sessions
Medical, dental and vision insurance eligibility based on hours worked
401(k) retirement
Company
MOD Pizza
When Scott and Ally Svenson founded MOD Pizza in 2008, they knew the last thing the world needed was another pizza place.
Funding
Current Stage
Late StageTotal Funding
$352MKey Investors
CD&R LLPGreyLion CapitalPerella Weinberg
2019-05-21Private Equity· $160M
2018-01-09Private Equity· $33M
2018-01-09Debt Financing· $40M
Leadership Team
Ally Svenson
Director
Recent News
Nation's Restaurant News
2024-06-04
2024-06-04
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