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Tandem · 5 months ago

Business Development

San Francisco, CA, US

Full-time

Hybrid

Entry Level

$80K/yr - $120K/yr

1+ years exp

Tandem is an AI platform revolutionizing the way office space is leased, catering to the needs of modern businesses. They are seeking a Business Development professional to manage a pipeline of startups looking for office space, acting as the main point of contact throughout the search process.

Information TechnologyInternet

Work & Life Balance

No H1B

Responsibilities

Be the face of Tandem to potential customers, developing a keen sense for each individual company’s search requirements, staying in consistent touch with them throughout their office search experience

Implement systems to ensure that the spaces that are the best fit for each customer are surfaced to them in a clear and timely manner

Help customers utilize Tandem’s software to schedule, attend, and provide feedback on office tours

Set and operate against customer inbound SLAs across various communication channels (e.g. Tandem app, email, text, Whatsapp)

Lead onboarding calls with customers to educate them on the office search process & help them find options to tour

Lead internal stand-ups and articulate customer needs to cross-functional stakeholders in a clear and concise manner

Work with product and engineering to develop new features for the Tandem application at scale (based on aggregated learnings from servicing customers)

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