Associate, Operations Specialist jobs in United States
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Core Spaces · 2 months ago

Associate, Operations Specialist

Core Spaces is a real estate investment manager focused on student housing and build-to-rent sectors, emphasizing a culture of collaboration and innovation. The Operations Specialist role involves overseeing daily operations, training team members, and ensuring high levels of resident satisfaction while fulfilling the duties of a Community Manager when needed.

Property DevelopmentProperty ManagementReal Estate
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Must be able to work a full shift / required work schedule including overtime when necessary
Fulfill the duties of Community Manager when the role is vacant at the assigned community
Assist with supervising all on-site team members while working at the assigned community
Assist with interviewing, hiring, onboarding, and training team members on company policies and procedures
Lead weekly team meeting in the absence of the Community Manager
Ensure brand standards are met and delivers a 5-star quality of service that enhances the resident experience
Address resident concerns, assist team members to solve matters and ensure the highest levels of satisfaction
Process rental payments and invoices for approval by Regional Manager
Handle resident emergencies in a professional manner, documenting all events and following Core Spaces’ incident report protocols
Support implementation of the property’s strategic leasing and marketing plan to maximize occupancy goals
Maintain detailed knowledge of properties, markets, and submarkets
Establish an awareness of market trends that evaluates existing marketing strategies
Work closely with Community Manager, Regional Manager and Director of Community Management to make recommendations that support the needs of the community
Complete community checklists, inspections, move-in/move out, and turn procedures as needed
Assist the assigned community to achieve property performance metrics
Assist with completing all community reporting requirements including financial reporting
Monitor collections to send late notices, contact residents and guarantors, and file evictions when necessary
Be a champion of company values and culture and participate in promoting company-wide initiatives
Responsible for ensuring product presentation always meets brand and company standards
Enter and approve payroll if requested by Regional Manager
Assist in addressing employee-related concerns including performance evaluations and reviews
Lead individual and group training sessions on culture, policies, processes, and systems
Assist in training/support of newly acquired communities and/or new developments
Identify, develop, and implement training resources to help aid in onboarding of new talent
Complete special projects assigned by Director of Training, Director of Community Management, Regional Manager and/or HR/People Ops
Perform all other duties and tasks as assigned by management
Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday

Qualification

Property Management ExperienceEntrata SoftwareYardi SoftwareMicrosoft OfficeGoogle SuiteTraining SkillsCustomer ServiceTeam LeadershipCommunication Skills

Required

High School graduate; college degree preferred but not required
3 years of experience in property management or related fields
Proficient in Microsoft Office/Google Suite and Windows and/or Apple operating systems
Must be able to work a full shift / required work schedule including overtime when necessary
Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday

Preferred

Experience in Student Housing
Experience with Entrata and Yardi software

Benefits

A culture that provides you with a sense of belonging
Hybrid or remote work options may vary by role to support work-life balance
Competitive pay that values your contributions
Incentives designed to reward your achievements
Paid flexible PTO to disconnect or celebrate life milestones
Paid 15 holidays, including your birthday, to disconnect and celebrate
Paid Parental Leave that begins after 90 days
Paid volunteer time off to give back to your community
Monthly workshop weeks; fewer meetings & more collaboration
Robust health plan options that begin within at least 30 days of your employment
Monthly phone reimbursement
Wellness allowance and perks, including a yearly subscription to a meditation app
An environment that provides you a voice to share your perspectives
Employee Assistance Program (EAP) for access to confidential support services
Company retirement options including 401(k) + matching & Roth account option

Company

Core Spaces

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Core Spaces provides development, dynamic acquisition and property management services for various housing projects.

H1B Sponsorship

Core Spaces has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Apollo
2025-12-18Debt Financing

Leadership Team

J
Jennifer Holmes
Chief Operating Officer
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Brendan Miller
Chief Investment Officer, Student Housing
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Company data provided by crunchbase