Kizen · 10 hours ago
Senior Solutions Engineer
New York, NY
Full-time
Onsite
Senior Level
$140K/yr - $215K/yr
5+ years expKizen is a fast-growing technology company that focuses on making AI work for people through automation and enterprise solutions. The Senior Solutions Engineer will partner with the GTM organization to drive successful post-sale implementations, leveraging technical expertise to solve complex customer challenges and ensure seamless adoption of Kizen's platform.
Artificial Intelligence (AI)Big DataCRMMarketing AutomationSales Automation
Responsibilities
Leading business discovery and translating complex requirements into clear, actionable technical documentation
Developing clear pictures of the current state of the tech stack in large enterprises, helping them understand future state, and charting a clear course from today to where they want to be
Working with large enterprises architecting digital and process transformation - you must be able to build coalitions across diverse groups with different goal
Configuring scalable solutions for clients within Kizen, executing their business requirements
Transforming client needs into powerful solutions using our low-code platform
Guiding clients through the entire deployment journey — from kickoff to go-live
Working with APIs, automation tools (like Zapier/Workato), and data pipelines to build seamless integrations between platforms
Cleaning and transforming data to ensure every field lands in the right place, at the right time
Delivering hands-on training to help clients unlock the full potential of Kizen
Continuously identifying areas to improve processes using real-time data insights
Tracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast
Becoming a trusted advisor to clients by translating technical complexities into simple, clear guidance
Qualification
Required
5+ years of experience in enterprise consulting, solution architecture, or SaaS implementation
Strong consulting background — with a deep understanding of business processes, operations, and workflow optimization
Experience designing data models and integrations (APIs, ETL processes), particularly between systems like EMRs, CRMs, ERPs, etc
Hands-on experience with data transformation (Excel, Python, ETL/API work)
Demonstrated ability to write clear business and technical requirements
Hands-on technology implementation skills (configuring, testing, iterating SaaS solutions)
Fast learner able to quickly ramp into new industries and use cases with confidence and curiosity
Executive presence with excellent verbal, written, and visual communication skills
A knack for teaching others — whether it's running a training or creating killer documentation
Proactive mindset: you don't wait for problems to come to you — you go find them (and fix them)
Obsessive attention to detail — you take pride in precision
A growth mindset: you're hungry to learn, adapt, and level up every single day
Preferred
Experience in regulated industries like healthcare, insurance, or financial services
Strong technical foundation with the ability to discuss architecture, APIs, and integration patterns fluently
Fluent in SQL, Excel wizardry, or Python scripting. Prompt engineering experience is a plus
Understanding of AI, ML, and automation concepts (we can teach this!)
Familiarity with cloud platforms (AWS, GCP, Azure) and modern software development workflows
A deep love for tech, data, and using both to drive better outcomes
Benefits
Career Growth Opportunities
Engaging Work Culture
Top-Tier Compensation
Equity Package
Healthcare Coverage
Professional Development Stipends
PTO
Company
Kizen
Kizen is a no-code and enterprise-grade CRM, insights, and operations platform.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$12M2022-09-13Seed· $12M
Leadership Team
John Winner
CEO
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